Everyone has disconnects

[staxjax]

Aren't you German, ElCapitan? And majority of the people that get random disconnects are probably German as well? I am going to have to blame your d/c problems on your ISP. Just read another post in teleporting bug thread where another German guy is blaming his ISP for disconnect problem, T-online or something like that.

[MagicManICT]

Biggest != best. Biggest cable service provider in the US: Comcast. Customer service ratings and quality of service: last in both.

[ElCapitan1701]

Aren't you German, ElCapitan? And majority of the people that get random disconnects are probably German as well? I am going to have to blame your d/c problems on your ISP. Just read another post in teleporting bug thread where another German guy is blaming his ISP for disconnect problem, T-online or something like that.

We are playing atm Civilization, Star Trek Online, Lotro, Minecraft and some other games...no disconnects. We are talking in TS3...no disconnects.Most of us have routers where you can see your connection log. No disconnects. We are from different parts of Germany. I suggest dropping the ISP explanation as there are enough signs, that this can`t be the solution.

It may help to know, that three of us can play nearly two or three days having no disconnects (One Java6+Win64bit, others Java7). Others have one or two disconnects per hour, mostly doing anything special, like starting a fight, beginng to dig etc...

[staxjax]

Does the same thing happen on the default client? I have heard of this kind of stuff happening on Ender's Client, but not the default client. If it is because of Ender's Client, then you need to use his client thread to discuss issues. Otherwise, yeah it is your ISP and you should read the teleporting bug post about using a VPN as it has worked for two German players already who specifically said that this 'problem' with Salem is the only thing that doesnt work so well on their internet.

[Tonkyhonk]

just use the default client for a while and see how it goes...
if the problem persists, then you can start blaming devs or your ISP all you want for a potential bug, if not, you shouldnt. loftar doesnt see any of your error logs as long as youre using custom clients.

[Shealladh]

I have the same issues, doesn't matter if vanilla, ender, or BD client.

This started only after the last update of the game and it's got to the point of disconnects every 5 mins now. I even had a relogin and was sent to claim from where I was, maybe 50 squares away, dropped my item in inventory.

Could this be something to do with timesyncs and where we are in the world due to lag issues?

We have a good setup, 5 PCs, a PS3 all connected. None of the others can even connect to download the vanilla client. Yet we can play online games on all machines WITHOUT glitches, lag, or disconnections.

[MagicManICT]

We have a good setup, 5 PCs, a PS3 all connected. None of the others can even connect to download the vanilla client. Yet we can play online games on all machines WITHOUT glitches, lag, or disconnections.

That is a really poor indicator, though. The internet is like a giant string can telephone network, you know the kind you made when you were a kind for fun? When working right, it's fun. When something goes wrong... well, nobody can talk. The internet is very redundant, though, so even if something does happen, it'll try to reroute everything. The downside is that some connections will be horribly slow while others work just like normal.

Again, for those having these problems, there are things you can do to try and resolve the issues, but it requires some effort and willingness to post results to a public forum. I'm not beyond saying that there isn't some obscure bug in the code (or in Java) that is preventing some people from connecting. Just because one Java program connects just fine doesn't mean all will.

First thing to check is how well your security software works with Java programs. Some work just fine, others need to be configured, and some are just flat stubborn mules and need to be nuked from orbit.

Second is to check your network setup. Not all are equal and some will connect just fine in most conditions, but won't hardly work at all under specific circumstances.

Third is to check your connection to the server(s) you're trying to access. Are ping times reasonable? if you do a tracert, are there any issues along the way?

There's other diagnostic tools and fixes based on results. Nobody can help a person having problems if the person having problems isn't willing to put the effort in. (Or enough trust in a stranger to give them remote access to parts of their computer and network, which I never recommend.)

[Shealladh]

That is a really poor indicator, though. The internet is like a giant string can telephone network, you know the kind you made when you were a kind for fun? When working right, it's fun. When something goes wrong... well, nobody can talk. The internet is very redundant, though, so even if something does happen, it'll try to reroute everything. The downside is that some connections will be horribly slow while others work just like normal.

Poor indicator huh, well I was checking everything on these PCs to see if there was a bottleneck, something slowing the traffic and found no interferance on this network.
I have checked all network settings to make sure everything is working, security settings, java access, and so on.
Next was to test tracert and see how many hops to many different servers. 27 hops to plymouth.seatribe.se with 349ms.

The download issue of the client was showing an unsigned certificate with seatribes client and reason for the hang. Over 20hrs it took 3 PCs of testing to redownload. Finally mine did manage to install it. The other 2 test PCs still won't finish

Again, for those having these problems, there are things you can do to try and resolve the issues, but it requires some effort and willingness to post results to a public forum. I'm not beyond saying that there isn't some obscure bug in the code (or in Java) that is preventing some people from connecting. Just because one Java program connects just fine doesn't mean all will.

I tested more than one piece of java. I am willing to help contribute to tracking down this issue and the reason for why and how this is occuring.
I have helped ender and apx a few times with their clients with a few issues. And even the map editor.

Why is it the vanilla client feels one way reporting and I am finding it dificult to help resolves this issue. I tried IRC, and only 1 guy suggested some testing processes. I did all those and went back with results and no solution was fixed. He even laughed and said I don't know then.

As I said to TotallyMoo, most people playing this game ar ein for playing the game, but scream when something goes wrong and don't help to fix things.
If you want me to try and add more or to test things, just ask and I'll send you all the data and testing processes you would like me to do.

First thing to check is how well your security software works with Java programs. Some work just fine, others need to be configured, and some are just flat stubborn mules and need to be nuked from orbit.

Second is to check your network setup. Not all are equal and some will connect just fine in most conditions, but won't hardly work at all under specific circumstances.

Third is to check your connection to the server(s) you're trying to access. Are ping times reasonable? if you do a tracert, are there any issues along the way?

Done, done, and done.

Code: Select all

 1     1 ms    <1 ms    <1 ms  NB6.home [192.168.0.1]
 2    22 ms    22 ms    22 ms  123-2-2-250.core.dodo.com.au [123.2.2.25
 3    22 ms    47 ms    23 ms  123-2-4-1.core.dodo.com.au [123.2.4.1]
 4    35 ms    26 ms    33 ms  Bundle-Ether11.win24.Melbourne.telstra.n
 5    26 ms    33 ms    23 ms  Bundle-Ether6.win-core1.melbourne.telstr
 6    39 ms    38 ms    37 ms  Bundle-Pos3.ken-core4.Sydney.telstra.net
 7    37 ms    39 ms    47 ms  Bundle-Ether1.pad-gw2.Sydney.telstra.net
 8    36 ms    37 ms    35 ms  TenGigabitEthernet11-0.sydp-core02.Sydne
 9   173 ms   172 ms   172 ms  i-0-4-2-0.paix-core01.bx.telstraglobal.n
10   619 ms   477 ms   370 ms  i-2-1.paix01.bi.telstraglobal.net [202.8
11   175 ms   181 ms   174 ms  206.24.240.149
12   174 ms   195 ms   174 ms  cr1-tengig0-7-0-0.sanfrancisco.savvis.ne
13   190 ms   193 ms   191 ms  er1-7-0-0.SanJoseEquinix.savvis.net [204
14   186 ms   198 ms   185 ms  208.173.55.114
15   255 ms   260 ms   271 ms  nyk-bb1-link.telia.net [80.91.252.152]
16   332 ms   322 ms   334 ms  ldn-bb1-link.telia.net [213.248.65.89]
17   338 ms   341 ms   338 ms  hbg-bb1-link.telia.net [80.239.147.182]
18   339 ms   385 ms   339 ms  kbn-bb1-link.telia.net [213.155.135.125]
19   348 ms   349 ms   347 ms  s-bb1-link.telia.net [213.155.130.52]
20   350 ms   351 ms   362 ms  s-b1-link.telia.net [80.91.246.233]
21   415 ms   346 ms   347 ms  fre-peer1-link.telia.net [80.91.247.48]
22   347 ms   356 ms   349 ms  fre-c5-link.se.telia.net [81.228.82.10]
23   355 ms   361 ms   365 ms  fre-d1-link.se.telia.net [81.228.72.35]
24   347 ms   347 ms   346 ms  90-229-7-135.link.se.telia.net [90.229.7
25   349 ms   352 ms   353 ms  62-20-84-14.customer.telia.com [62.20.84
26   347 ms   346 ms   352 ms  fw1-sto.game-hosting.com [194.237.239.11
27   354 ms   349 ms   352 ms  plymouth.seatribe.se [194.237.239.121]


There's other diagnostic tools and fixes based on results. Nobody can help a person having problems if the person having problems isn't willing to put the effort in. (Or enough trust in a stranger to give them remote access to parts of their computer and network, which I never recommend.)

How much effort you want?
Been playing for months now and as stated above.

When you need me to test something or to do more diagnostics, what you want me to test?
I want to help find problems and contribute. Isn't that why we're in the testing phase in the first place? I'm not just here to play the game....

[iletyz]

Same problem here. I use ender client and this started few days ago. Before that I had not one disconnect. Now I get disconnect 2-3 times in hour.
There has been no updates to client so anything haven't changed there. Other internet games work just fine no lag no disconnects.

[Shoi]

I was having the same issue, I suggest if you do crash go into your Processes and end the Java ones. After crashing a few times and checking I noticed there were 5-6 running from my different restarts. I hope this help you out a little, I was able to play for a few hours without crashing after doing this. It's not a perm fix but I hope it helps.