Stuck on loading...

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Stuck on loading...

Postby mauzao » Tue Mar 26, 2013 1:23 pm

Please somebody help me.
I just started this game... I created the char normally and when I choose any of the three "servers" to play I get stuck on a black screen loading... I still can see the mini map, icons etc... But the screen is black with a loading message that never ends.

Does anybody know how can I fix this ?

Thanks in advance
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Re: Stuck on loading...

Postby Kandarim » Tue Mar 26, 2013 1:46 pm

mauzao wrote:Please somebody help me.
I just started this game... I created the char normally and when I choose any of the three "servers" to play I get stuck on a black screen loading... I still can see the mini map, icons etc... But the screen is black with a loading message that never ends.

Does anybody know how can I fix this ?

Thanks in advance


Did you wait a long time ? For instance, I just ran Salem for the first time on my new (very old secondhand) laptop, over a wireless network which is heavily bottlenecked, and it took ~5 minutes to download all resources. If you did, try restarting the client and/or clearing the Salem cache in ~/Salem/cache
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Re: Stuck on loading...

Postby mauzao » Tue Mar 26, 2013 3:16 pm

I believe the cache is clear...
I will try to wait for a long time... Lets see. Right now I just loaded the game and am on black LOADING screen.... I will leave it on and go have my lunch... Lets see if it will have loaded once Im back. Gonna wait 20 minutes and let you know !

Weird thing is that I can see the icons, my bag, inventory etc... But the damn screen is black and loading...Cant even see my character !

Well.... Ill be back in 20 ! :}
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Re: Stuck on loading...

Postby mauzao » Tue Mar 26, 2013 4:04 pm

GRRRRRRRR
There we go.. I waited till now... 30-40 minutes and the black loading screen remains... There has to be a way to fix it...I really wanted to test this game :{{{{{{

Please somebody help me. How can I fix this loading screen ?
mauzao
 
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Re: Stuck on loading...

Postby Kandarim » Tue Mar 26, 2013 4:08 pm

mauzao wrote:GRRRRRRRR
There we go.. I waited till now... 30-40 minutes and the black loading screen remains... There has to be a way to fix it...I really wanted to test this game :{{{{{{

Please somebody help me. How can I fix this loading screen ?


Hmm that's pretty weird. Did you try to make sure to turn off anti-aliasing and shadows? Those have been known to be the source of some issues (options menu -> camera -> the checkboxes with those names).

If not, that's about as far as I can help you, I'm afraid.
edit: except for the ubiquitous advice to check whether your video drivers are completely up to date. But that should be the case anyways :)
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Re: Stuck on loading...

Postby MagicManICT » Tue Mar 26, 2013 4:27 pm

This is a long standing issue. How long has it been since you cleared Java off your system? I'd suggest uninstalling Java, find a utility that will clean any traces off your computer (including in the registry) and run it, and then reinstall. This may help speed things up some. I can't promise anything, though.

Why kind of processor do you have? This is an issue with too many threads and too much work for the processor. Java just doesn't do multiprocessing so having multiple cores doesn't help. You can help Salem load faster by minimizing the window and logging out every minute or two. Just log out, don't exit the game. Wait about 30 seconds and log back in. It's the way Salem handles resource loading. Resources are served like a web page instead of installed on the client, so the first time loading them during a session slows things down. When logging in for the first time or after a client update, this can take quite a while. Map loading is probably the biggest drag on things, though, and can really bog down my old system.

Check your network connection. If you know how to monitor the traffic, this would be good. A bad, unstable, or slow connection can cause this. Make sure your router is letting all traffic through. Ports TCP 1871 and UDP 1870 need to be available for Salem. (May do nothing, may help. I can only suggest.) Check any firewalls or other security software your running. They may be holding down the process, too.

I'm with Kandarim and you should make sure you video driver is up to date, but that has little to do with this issue from what I've seen.
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Re: Stuck on loading...

Postby mauzao » Tue Mar 26, 2013 6:17 pm

Thanks all for the replies.,,.

Well.. my processor is a dual core 3.0Ghz... And the video card is ati radeon HD 7870, with drivers up to date.

GRRRRRRRRRR

Well.,.,., ill try again tomorrow :_[
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