Item loss from "occupied location"

[MagicManICT]

Just look up TotalyMoo here and send him a PM or do so on the Paradox forums. I haven't seen any other contact information so far. For your convenience: PM TotalyMoo

I understand you're upset. This problem annoys us all. I hope that a good solution can be developed before release (or even open beta) because the few questions we've had on it now is just going to multiply quickly.

[Sarpynom]

I am pretty sick of losing my **** from server crashes too.

[MisterTuggles]

Just look up TotalyMoo here and send him a PM or do so on the Paradox forums. I haven't seen any other contact information so far. For your convenience: PM TotalyMoo

I understand you're upset. This problem annoys us all. I hope that a good solution can be developed before release (or even open beta) because the few questions we've had on it now is just going to multiply quickly.

Well my main problem isn't really the RL money I put into the game. . I was packed up and moving god knows how far to Sticks and Neko's claim to set up with them. The amount of time invested is what I am really pissed about. The amount of training I lose from the inspirationals going poof. The amount of time I have to spend getting them back. The amount of time I will have to spend to get that many nails/ore/silver in items again. I packed up 3 boxes of inspirationals, ore, nails, and a loom then headed out. I literally lost EVERYTHING that I had been working for to something that was caused by the server crash.The RL money thing is just a multiplier to that.


thank you for the pm info though.



edit: Before someone starts with the whole permadeath, larceny, etc... Yes, I understand that is in game. I would have been fine if I had been KO'ed and robbed, murdered, claim broken into and looted. Those are things that happen that would be directly attributed to ME either doing something I shouldn't have, or not doing something I should have. I lost everything to a random server crash. There is literally nothing I can do to prevent that.

[Chiprel]

Not 100% on topic but helpfull(I hope) tip for future.

I packed up 3 boxes of inspirationals, ore, nails, and a loom then headed out. I literally lost EVERYTHING that I had been working for to something that was caused by the server crash.The RL money thing is just a multiplier to that.

Not sure if you know how big salem world is. You could be few hours away from your friends 'on wander mode'. With sled that would take 2-3x times to get there. Not to mention that you cannot cross deep water and cliffs with sled. This trip could take 20+h online time. Sled should be used only near your settlement to transport lime/coal/logs/animals.
When you want to join someone. You should pack your things. Teleport to boston with full inventory of items you want to take. Make your future village mate teleport to boston too and just give him all your stuff in 'trade barrel'. Repeat till you have nothing valuable left. Then just 'wander' to them. You'll get there much faster this way.
If your friends are not living that far away from you then you still can get your stuff back. Your sled is in same place you were at when serv crashed.

[Sevenless]

It's an intentional mechanic (never is and never was a bug) to prevent abuses of the log out system as were discovered in Haven before the coding of Salem began. Honestly? You should be grateful it exists. People used bugs like these to jump walls and slaughter villages when there were no forms of static defense like the braziers. And you know what? They just dealt with it because permadeath is permadeath. In haven you can die if even a bear KO's you, and server lag or not you're still dead.

The reason I didn't explain the reasoning behind this was your sense of self entitlement. In a game where a raider can walk into your base, KILL your character, and strip your claim of every single valuable, you're pissed about a couple dropped items? You really need to change your head around this or Salem is going to be an incredible source of rage and disappointment for you.

[MisterTuggles]

The reason I didn't explain the reasoning behind this was your sense of self entitlement. .

Yes I do have a sense of entitlement since I have spent RL money in this game, and lost said items that were gotten from RL money because of a server crash.

When you buy a car you don't expect the dealer to come along the next day and steal it from you do you? Same principle.


I am not requesting they give me some huge boost in the game. I am not requesting they give me items that I didn't have, hell I gave Moo a small list than what all was lost. All I am requesting is that I get the items that I had back before the server crashed, and they were subsequently lost because of the crash.


Edit: I am not longer responding to this thread. You all have your opinions of the situation. I have mine.

Let the dev/customer service reps sort it out.

[Sevenless]

The reason I didn't explain the reasoning behind this was your sense of self entitlement. .

Yes I do have a sense of entitlement since I have spent RL money in this game, and lost said items that were gotten from RL money because of a server crash.

And the community seems to disagree with you.

You have to understand that trying to handle claims and disputes like these is well outside the power of the dev team, they just don't have the manpower for it. And there isn't necessarily systems set up to actually handle logging of inventory movements for example. Someone could have a character killed by another character so they could steal money, and then demand a refund.

If they give in to your demands, they are opening a can of worms that could quite literally destroy Salem in the long run. You paid money into a permadeath game, where it's obvious that you can lose the items you acquired. Buying silver comes with a caveat emptor. There are any number of ways you could have protected your items/silver. Not carrying everything you bought in one inventory load, leaving silver in the bank.

[Tonkyhonk]

opening a can of worms

once someone finds out this guy gets refunded in any ways, there will be a big line of ppl whining and waiting and will be a big fuss what to and what not to allow such treatment.
should have emailed or pmed paradox staff first without bringing this up in the forums if its about real money issue, imo

ha ha, sounds like weve got a next drama here.

[TotalyMoo]

opening a can of worms

ha ha, sounds like weve got a next drama here.

No drama needed, especially since we're in a drama-free subforum.

As for this matter, I have received a PM from the original poster and will continue discussing it with him/her there.

[Tonkyhonk]

As for this matter, I have received a PM from the original poster and will continue discussing it with him/her there.

please keep us updated, ive heard there are quite a few more people who would like to claim you on this if you are actually considering doing something about it. (and i hope its not something about the loudest only gets it thing.)