Help Channel In-Game

[Nixman]

I think were really lacking any kind of ingame help that new players can go to when they cant find an answer, if a new chat channel was made and new players automatically joined for a short period (say first weeks gameplay) and give other players the ability to join/leave said channel, we could self-help much easier than having to use the forums all the time.

[Sevenless]

Moderation would be required. Probably could ask for community volunteers though.

I wouldn't want this to let any random salemer chat though, the helpers would have to be selected.

[TotalyMoo]

That chat channel would get pretty abused for global-communications and trolling if it was not moderated at all times - which is not very possible with our current resources.

Don't most clients have IRC in them? If that is the case then there are people in #salem who can help you out most of the time.

It's not super hard to log out and check the Help! section here either :)

[Nixman]

Aye your right, it would require moderation as not to be abused or used as some kind of general chat. I see alot of other games having something similar though with trusted community volunteers.

Not sure about the IRC, personally I don't use it and I'm assuming many new players wont either (I think the trade channel is a good example of something useful being under-used.)

I was just trying to think of a more direct help method to combat the very steep learning curve Salem has, the help forums are essential for sure but sometimes, quick instant answers can save a new player from hours of waiting or searching for some very basic information.

[darnokpl]

Great idea and it would be better solution than 100 same posts about same bugs or problems...
but I have seen it on some other online beta games and mods where busy 24/7 because
people trolled (intentionally and not) in different languages on help channel, so it would be mess without mods :/

Imho better solution would be to put some web browser in game and make permanent urls
in it into help and bugs sections of forum (read only, no posting available!) + simple search form,
so lazy people would get in game help after two clicks.

[_Gunnar]

Even players who troll 99% on the forums are surprisingly helpful when people ask questions in Help? or irc.

[Dallane]

Even players who troll 99% on the forums are surprisingly helpful when people ask questions in Help? or irc.

like me!

[_Gunnar]

Even players who troll 99% on the forums are surprisingly helpful when people ask questions in Help? or irc.

like me!

yes, you were the example i was thinking of