Unable to launch the application

[Zairra]

So I do have Java 7, and when I try to launch the salem.jnlp, there's an Application Error

Exception
com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://plymouth.seatribe.se/java/salem.jnlp
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine._downloadCacheEntry(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Wrapped exception
java.net.ConnectException: Connection refused: connect
at java.net.TwoStacksPlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine._downloadCacheEntry(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResourceCacheEntry(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

What's wrong?

[MagicManICT]

You're computer isn't successfully connecting to the host site. My first guess is you have security software blocking the connection. This may also include the router(s) your computer connects through. Disable security software or ensure that Java and/or Salem can properly access the Internet. You'll need to make sure ports TCP 1871 and UDP 1870 are available.

[Zairra]

Yep, so it was. Sorry and thank you

[Tarebear]

How did you solve it? I am trying to right now it is very frustrating...

[MagicManICT]

Do as I suggested:

First, check security software. It's up to you to flat disable it or configure it properly for the program you're trying to run.

If you're still having issues, check the router you're connecting through. You might need to open up the appropriate ports.

Nobody can give you exact directions as all software is different and the configuration of routers differ between models and brands.

[Tarebear]

Thank you so much I will try all of those things again.