I think, the first 30 Minutes of the game are the important.
Either the "first city" will be a tutorial city or the NPC in Providence are more communicative.
I think there are enough informations in the help system, but the newbie maybe doesn't find it, so the newbie should point out more excessive.
In the later hours and weeks is the most thing, that the newbie-claim or leanto could be robbed.
For a Newbie Hermit without a strong community around, it is a hard job to get the first things, especially when it needs some nails.
When this hard acquire things would be stolen, the newbie will be maybe very frustrated.
This case was for me the cause to leave the game 1 1/2 years ago.
But i'm back

I think the case of palpitations and surge of adrenalin in cause of criminal activities are the prime reason to play this game.
It shouln'd trimmed for the newbies.
Maybe it could be a Mentoring System in Providence for the first 30 days, so that a lost newbie could find connections.
It must be only prevent for using on Alts.