As a player from the first beta, terraforming was something that I found would be cool, but quickly realize it really wasn't meant for this game. It was more of a nuisance than anything else and it is extremely frustrating for newcomers unless you're going to live on a hilly and unattractive land. I had my fair share with this feature from other crafting MMOs such as Xsyon and Wurm Online and for their games, it worked. The reason it doesn't work in this game is because of it's point of view. It's pretty hard to see what's level and what's not and using ctrl click is annoying. The only other option we have is to use a 3rd party client to figure out what's going on, but even then it's pretty complicated to download and use, I'm sure the average player doesn't want to go out of their way to even bother with that. To add insult to injury, digging takes absurdly long and drains your stats very quickly, especially for a new player who hopes to flat their new land which is in the early stages of the game.
Now Salem shares plenty of similarities as Haven & Hearth and in Haven & Hearth, terraforming didn't exist. I've got to say, that made it so much more entertaining to play than Salem. All Haven & Hearth had was cliffs, which is a whole lot better than what we have in this game. I also really wouldn't see the problem with having a flat land, it'll make them game overall more attractive in my opinion. Well take the feedback as you will...