Been months since i played...lost everything including acct.

[Scypheroth]

Been MONTHS since me and my girlfriend played.(before there was mounts) we both had purchased packages through the Salem store. We just recently tryed to come back and found out our accounts are gone! I had to create this account just to post this on the same email i had my old account associated to...how do i get our products we paid for back?

[TeckXKnight]

First try to contact loftar
ucp.php?i=pm&mode=compose&u=54

Since this involves purchased items you may need to contact Paradox Support as well.
https://paradox.zendesk.com/anonymous_requests/new

Be prepared to present proof of purchase and whatever else may help resolve this issue. Good luck. =)