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I NEED HELP REAL FAST!

PostPosted: Sat Oct 05, 2013 1:22 pm
by Exgamus
everytime i boot up Salem en try to create a new character the client just automaticly shuts off? has this anything to do with my java by any chance?

Re: I NEED HELP REAL FAST!

PostPosted: Sat Oct 05, 2013 3:43 pm
by Kandarim
it might, it might not.

Generally, the best way to get help with client issues is in the "Bugs and Technicalities" forums. "Help" is reserved for game mechanic questions.

Also, you'll have to be slightly more specific. Do you get any error message at all? something like this?
Image

Re: I NEED HELP REAL FAST!

PostPosted: Sat Oct 05, 2013 3:55 pm
by Exgamus
No it doesnt give me a error it just quits and i will put the topic to there if you want

Re: I NEED HELP REAL FAST!

PostPosted: Sat Oct 05, 2013 4:47 pm
by mosyo_meurseult
Exgamus wrote:everytime i boot up Salem en try to create a new character the client just automaticly shuts off? has this anything to do with my java by any chance?


I fixed this error.

1- Go to Java in control panel.
2- Tick all buttons which says enable downloads and updates.
3- Save this settings and exit.
4- Restart your computer and try again. It will work.

Notice: Download ender or latikai client. if you didn't download already.

Re: I NEED HELP REAL FAST!

PostPosted: Sat Oct 05, 2013 5:20 pm
by Kandarim
mosyo_meurseult wrote:I fixed this error.

1- Go to Java in control panel.
2- Tick all buttons which says enable downloads and updates.
3- Save this settings and exit.
4- Restart your computer and try again. It will work.


Would that make a difference when the client has already started (he is trying to create a new character)? Or are you implying he needs to update his java?

Restarting your computer is rarely necessary anymore these days, even with jumbled up junk live java runtimes.

It might be an issue with video drivers/opengl, but the client should never just close without an error message.

Re: I NEED HELP REAL FAST!

PostPosted: Sat Oct 05, 2013 7:09 pm
by mosyo_meurseult
Kandarim wrote:
mosyo_meurseult wrote:I fixed this error.

1- Go to Java in control panel.
2- Tick all buttons which says enable downloads and updates.
3- Save this settings and exit.
4- Restart your computer and try again. It will work.


Would that make a difference when the client has already started (he is trying to create a new character)? Or are you implying he needs to update his java?

Restarting your computer is rarely necessary anymore these days, even with jumbled up junk live java runtimes.

It might be an issue with video drivers/opengl, but the client should never just close without an error message.


okay then there are two ways to fix this problem.

1- He needs to run salem.jar with high performance mode of his graphic card.

2- He needs to remove java and salem files and reinstall them.

Re: I NEED HELP REAL FAST!

PostPosted: Sun Oct 06, 2013 12:05 am
by Kandarim
mosyo_meurseult wrote:2- He needs to remove java and salem files and reinstall them.


Why would either of those impact graphic drivers?

The thing is, until we have an actual crash report, there's little we can do to solve the issue ...