qbradq wrote: Also, if you are running a 64-bit version of Windows make sure you install the 64-bit version of Java.
This literally causes a crash if you run a 64-bit app on 32-bit Java, so it's not the issue.
Alasiden: There may be another issue. Check your security software. What are you running and the version? Some software may prevent some Java apps from running at all. Open up Java settings (under Control Panel in Windows). In the last tab, Advanced, there's a section called "Java console". Set it to "Show console." If there's an error or it's being terminated for some reason, it should be logged there. You should then be able to copy/paste the output from there to the forums. It may not help us diagnose the issue, but it may help the devs with programming issues. While there, make sure all the security settings for Java are set to "Prompt user." If you're getting to this point, it's probably not the issue, though.
I'm not sure why you'd be getting "Unable to launch the application" if you're using Web Start. You should be getting some details with it. Make sure to copy/paste those to the forum, too.
Alaskiden wrote:I can delete my java 7 update 17 but i am unable to remove update 10 and it keeps saying that my java was inturrupted during installation
There are a couple of utilities on the Internet you can use that will remove all traces of old versions of Java from your computer. You should uninstall any versions of Java you have currently installed (may be none) and follow the instructions. You can then reboot and reinstall the latest version of Java.