How can i get a hold of someone about the store?

Ask and answer any and all questions pertaining to Salem's game-play.

How can i get a hold of someone about the store?

Postby Kibbey111 » Wed Apr 10, 2013 5:22 pm

bought some stuff from there last night, originally everything just showed up, but 2 of the sales only went through on my end, that is to say, they took my money and gave me nothing in return, i thought it was just a timing issue so i went to sleep and found other things to do, but its been over ten hours now and nothing
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Re: How can i get a hold of someone about the store?

Postby Sevenless » Wed Apr 10, 2013 5:52 pm

I'd say contact Enigmaz

Edit: There's also a support email, lemme see if I can find it.
It's been neat to see the evolution of a game. Salem has come so far, and still has far to go. Although frustrating, I think it's been an experience worth the effort.
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Re: How can i get a hold of someone about the store?

Postby MagicManICT » Wed Apr 10, 2013 5:58 pm

You should actually just contact Paradox support directly: support@paradoxplaza.com. Emails for Salem will get sent to the proper person(s).
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Re: How can i get a hold of someone about the store?

Postby Kibbey111 » Wed Apr 10, 2013 5:59 pm

I sent an email to the paradox sales email, think i should send one to the support one too?

Edit: sent an email to the support email as well.
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Re: How can i get a hold of someone about the store?

Postby Sevenless » Wed Apr 10, 2013 6:01 pm

MagicManICT wrote:You should actually just contact Paradox support directly: support@paradoxplaza.com. Emails for Salem will get sent to the proper person(s).


Thanks magic. It was that email I was looking for.
It's been neat to see the evolution of a game. Salem has come so far, and still has far to go. Although frustrating, I think it's been an experience worth the effort.
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Re: How can i get a hold of someone about the store?

Postby Kibbey111 » Wed Apr 10, 2013 6:19 pm

so now they have me wait on them to assign someone to the problem, right after telling me they dont work nights or weekends. wonder how long this is going to take
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