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Warning About Cash Shop
Posted:
Sun Jun 09, 2013 9:53 pmby TeckXKnight
Edit: Should be fixed! If you continue to have problems please contact Paradox customer support:
support@paradoxplaza.comThank you for your patience everyone. =)
SusanaPdx wrote:Hi all,
Thanks for making this issue known to us, our support should have gotten in contact with anyone who has reported issues to us today, if you haven't received a reply please check your spam filter. We apologies if you had to wait for a response, and just to confirm what a previous poster stated - nothing has changed as far as the cash shop is concerned i.e it's the same system and is being run the same way it has since launch so these issues are either a) specific to a user or b) related to the issues the shop seems to have experienced this past weekend
Kind regards
Susana
Re: Warning About Cash Shop
Posted:
Mon Jun 10, 2013 3:41 amby loftar
For the record, I've just tried to contact Paradox about the problems. I should hope they reply during the coming workday. Also, stickied until the problem has been resolved.
Re: Warning About Cash Shop
Posted:
Mon Jun 10, 2013 3:44 amby alloin
i'm waiting...
Re: Warning About Cash Shop
Posted:
Mon Jun 10, 2013 5:58 amby kyoshox
wah those prices dont seem to be right
Re: Warning About Cash Shop
Posted:
Mon Jun 10, 2013 10:48 amby Claeyt
Thanks, Loftar.
Re: Warning About Cash Shop
Posted:
Wed Jun 12, 2013 3:03 pmby SusanaPdx
Hi all,
Thanks for making this issue known to us, our support should have gotten in contact with anyone who has reported issues to us today, if you haven't received a reply please check your spam filter. We apologies if you had to wait for a response, and just to confirm what a previous poster stated - nothing has changed as far as the cash shop is concerned i.e it's the same system and is being run the same way it has since launch so these issues are either a) specific to a user or b) related to the issues the shop seems to have experienced this past weekend
Kind regards
Susana
Re: Warning About Cash Shop
Posted:
Wed Jun 12, 2013 3:19 pmby Darkside
Thanks Susana for getting the support team to look into this.
Within a couple of hours of getting your response to my PM I got an email from the support team that they are working on the issue
Re: Warning About Cash Shop
Posted:
Wed Jun 12, 2013 4:39 pmby Claeyt
Is there any idea when we might start getting packages again? I don't mind waiting a bit during while you fix this but when should we start expecting them to be there?
Re: Warning About Cash Shop
Posted:
Wed Jun 12, 2013 4:56 pmby alloin
kyoshox wrote:wah those prices dont seem to be right
Paypal allowed it though
Should i be waiting on my packages, ask a refund or ask to transfer the amount of cash to jorbtar as a kind donation ?
![¦]](./images/smilies/troll.gif "Trollface")
Re: Warning About Cash Shop
Posted:
Wed Jun 12, 2013 11:13 pmby vez99
Paradox Support responded to my ticket today and promised to resolve it once I sent them a copy of my paypal receipt. So it looks like they're on it now for those who sent in support tickets. Thanks Loftar and Susana!