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Havnt received silver

PostPosted: Sat Apr 27, 2013 1:21 pm
by JoshBuglass
Hey guys, ive bought some silver for my account through paypal, but havnt received it yet. I do also have the receipts. is there any support area that i can raise this issue?

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 1:32 pm
by dageir
Where did you look for your silver?

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 1:42 pm
by Pjotr84
The silver you buy turns up at the bank building in the main city area (Boston, Roanoke or Jamestown). Interact with the banker in front of the bank to get your silver. If it's not there, please report back.

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 2:08 pm
by JoshBuglass
Yes its still not there :(

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 2:14 pm
by dageir
There has been talk of delay some times

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 2:19 pm
by Pjotr84
dageir wrote:There has been talk of delay some times


Any idea how long a delay might be? Any personal experience? I've never bought silver myself, so I don't know, but there's no need to get support involved if it could just be a delay.

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 3:34 pm
by JoshBuglass
yea , its been about a day now though

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 3:39 pm
by Pjotr84
JoshBuglass wrote:yea , its been about a day now though


Yeah, a day does seem a bit much. I think you'd best PM Enigmaz or get in contact with support (support@paradoxplaza.com)

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 3:40 pm
by JoshBuglass
thankyou, i will get too it :)

Re: Havnt received silver

PostPosted: Sat Apr 27, 2013 5:50 pm
by MagicManICT
Make sure your payment went through, too. In dealing with this (from the forum perspective) since the store opened, this is the problem part of the time. Sucks to send an email to support and wait a couple of days to find out they never received the payment in the first place and PayPal (or other processor) is holding it for some reason.