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Online Store is bugged?

Posted:
Tue Oct 20, 2015 3:42 pm
by Wandering
Recently tried to purchase Mystery Tools; was billed the correct amount. When I went to Mailman in Providence to collect he gave me capes!
Autumn Capes... which sell for substantially less real currency than tools!
Tried to reach out to Devs via PM; but wager they are ignoring it as spam. (I get a lot too- so I know how it is).
Maybe this will reach them.
PS- and the capes arrived without a package... as all normal purchases do from Mystery items.
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 3:45 pm
by Dallane
Odd. When did you message them? They are usually good about getting back with people with store issues.
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 3:48 pm
by Wandering
Almost 90 min; I admit I'm a bit impatient.
I blame the Blood Moon.
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 3:51 pm
by Dallane
Wandering wrote:Almost 90 min; I admit I'm a bit impatient.
I blame the Blood Moon.
....dude give them time. I thought you were talking a few days to a week or more.
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 3:55 pm
by Wandering
Checked wiki- it's not one of the capes currently listed as available...
Wonder if this is part of the new package they are making~ it certainly fits the October theme.... bright Orange in color.
Still urgent though; I haven't tried again, but somebody will.
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 4:03 pm
by Wandering
TotalMeow sent word... it will be investigated.
Sorry for the wasted thread... welcome to lock it.
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 4:37 pm
by TotalyMeow
The capes are quarterly capes. He just hasn't gotten his order yet. I've messaged John to have a look when he gets a chance, but it's probably just something being delayed and will work itself out soon.
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 10:32 pm
by Heffernan
TotalyMeow wrote:The capes are quarterly capes. He just hasn't gotten his order yet. I've messaged John to have a look when he gets a chance, but it's probably just something being delayed and will work itself out soon.
not sure if thats the issue, the store only runs on paypal, and paypal purchases are instant so i always got my items within 1second of purchase
OP are you sure you are even logged into the right account and not in another one? this cap happen
Re: Online Store is bugged?

Posted:
Tue Oct 20, 2015 10:40 pm
by Frotted
I'm certain of the account in question... I was using custom client's store link when purchasing and then collecting.
I haven't been back yet. I will try in a bit. Totalmeow suggested a waiting period...as did Dallane... I'm doing that.
I will post if/when I have what I purchased and/or if it's still an issue on that account. It was not this one.
Thanks