my friend needs help
Posted: Tue Jul 21, 2015 9:22 pmso i have a friend trying to play with me but all the buildings for her are like white and some items are question marks for her !
Page 1 of 1
Posted: Tue Jul 21, 2015 9:22 pmtrying to play witha friend
Posted: Tue Jul 21, 2015 9:24 pmim trying to get a friend here to play this game with me but we have run into a problem ! all of the houses load up as white for her! and some items are question marks .. need help pls and thank you|!
Re: trying to play witha friend
Posted: Tue Jul 21, 2015 10:17 pmsounds like the game didn't download correctly
Re: trying to play witha friend
Posted: Wed Jul 22, 2015 2:22 pmPlease don't double post. It won't get your questions answered any faster, and will only get you disciplined for spamming.
In general, many of the graphics are served up as needed. Once the resources are downloaded, they are cached for future use and won't need to be downloaded unless they are updated. Sometimes it can take a while for specific graphics to load, so any textures or icons do show up like this. On a slow or poor internet connection, it can take several minutes for a scene to fully load if everything is being loaded for the first time.
Now, as Nikixos points out, that is one possibility. Clearing Salem from the Java cache and downloading again may fix this. Unfortunately, Java's downloading system doesn't have any way to ensure a complete and accurate download. It could be a network issue preventing a proper download. Salem uses ports TCP 1871 and UDP 1870. Make sure these are open in any firewalls.
It could be a graphics issue. Make sure drivers are up to date.
In general, many of the graphics are served up as needed. Once the resources are downloaded, they are cached for future use and won't need to be downloaded unless they are updated. Sometimes it can take a while for specific graphics to load, so any textures or icons do show up like this. On a slow or poor internet connection, it can take several minutes for a scene to fully load if everything is being loaded for the first time.
Now, as Nikixos points out, that is one possibility. Clearing Salem from the Java cache and downloading again may fix this. Unfortunately, Java's downloading system doesn't have any way to ensure a complete and accurate download. It could be a network issue preventing a proper download. Salem uses ports TCP 1871 and UDP 1870. Make sure these are open in any firewalls.
It could be a graphics issue. Make sure drivers are up to date.