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Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 4:32 pm
by lordbane666
I just accepted the new EULA and when I went to go back to the game, all my characters where gone. I am using the default standard game client.

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 4:42 pm
by Lusewing
When did you last have them? The world has had a reset since...I think Febuary, not sure. Anyway if you were playing on one of the three servers (Boston, Jamestown and Roanoke) then those worlds got deleted and now we just have the single server.

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 4:45 pm
by Kandarim
it was roanoke

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 4:50 pm
by lordbane666
Lusewing wrote:When did you last have them? The world has had a reset since...I think Febuary, not sure. Anyway if you were playing on one of the three servers (Boston, Jamestown and Roanoke) then those worlds got deleted and now we just have the single server.


I had them this morning and the game was running fine. When I went back on it after lunch, the game client told me I had to accept a new EULA before it would allow me back on. After I logged into the website and did so, I went back on the game and, thought the game worked fine, all my characters are gone. I only know of one server since I've been playing this game. I'd like to submit a user problem ticket to someone who runs the game, but there is no option for this.

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 5:02 pm
by TotalyMeow
lordbane666 wrote:
Lusewing wrote:When did you last have them? The world has had a reset since...I think Febuary, not sure. Anyway if you were playing on one of the three servers (Boston, Jamestown and Roanoke) then those worlds got deleted and now we just have the single server.


I had them this morning and the game was running fine. When I went back on it after lunch, the game client told me I had to accept a new EULA before it would allow me back on. After I logged into the website and did so, I went back on the game and, thought the game worked fine, all my characters are gone. I only know of one server since I've been playing this game. I'd like to submit a user problem ticket to someone who runs the game, but there is no option for this.


Systems for reporting bugs or issues in-game aren't in yet. Please PM John Carver with any issues.

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 5:11 pm
by lordbane666
TotalyMeow wrote:
lordbane666 wrote:
Lusewing wrote:When did you last have them? The world has had a reset since...I think Febuary, not sure. Anyway if you were playing on one of the three servers (Boston, Jamestown and Roanoke) then those worlds got deleted and now we just have the single server.


I had them this morning and the game was running fine. When I went back on it after lunch, the game client told me I had to accept a new EULA before it would allow me back on. After I logged into the website and did so, I went back on the game and, thought the game worked fine, all my characters are gone. I only know of one server since I've been playing this game. I'd like to submit a user problem ticket to someone who runs the game, but there is no option for this.


Systems for reporting bugs or issues in-game aren't in yet. Please PM John Carver with any issues.



No such user exists. I did a search for him and it came up "No members found for this search criterion"

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 5:15 pm
by AngelOfSilence

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 5:24 pm
by lordbane666

Thanks, the space given to me between the names messed it up. (It should be JohnCarver and not John Carver)

Re: Help My Characters Got Deleted

PostPosted: Mon Oct 20, 2014 6:10 pm
by Kandarim
also, if you are using my client, this could be because you entered something in the filtering field (below where the character list should be). Common culprits are spaces.

Is there a new EULA?