Game opens but stays black screen

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Re: Game opens but stays black screen

Postby Lambourne » Wed Oct 23, 2013 6:54 pm

MagicManICT wrote:
snipurs wrote:here is an error log from the salem folder inside user

javax.media.opengl.GLException: Not a GL2 implementation


This has been showing up a bit recently. See here: viewtopic.php?f=5&t=7869#p100734

Answer: you likely need to update or roll back drivers on certain nVidia cards. Read through the thread a bit more for some of the discussion on the matter.

To note since it was asked: the game SHOULD run on both 32 and 64 bit systems. It only requires OpenGL 1.5 compatible video cards and runs on under 1 GB RAM and processors at least as old as 2003/2004 (early-mid P4s). If there's a compatibility issue, it's because something didn't install right on the client computer. You'll know there's a problem as the game won't even boot and will crash with a very specific error. (There are a couple of exceptions to this due to unavailable drivers on 32 bit systems.)

Not sure what to tell you on the other. Let us know if this works, and if the other log you posted is still an issue, we might be able to find a solution for it.


Thanks Magicman, unfortunately I am running a Mobile Intel(R) GM45 Express Chipset 4 which runs higher specification software so I am at a loss of what the problem is.
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Re: Game opens but stays black screen

Postby MagicManICT » Wed Oct 23, 2013 8:59 pm

It's still likely a driver issue. I've seen something come up about this particular chip previously, but don't recall if a solution was found. Let me do some digging and see if I can come up with anything to help.
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Re: Game opens but stays black screen

Postby MagicManICT » Thu Oct 24, 2013 2:17 am

Ok, digging up a few old threads here, but only one seems to have a potential solution. I'm not sure if anything suggested in these will be helpful.

Game boots, but crashes or goes black after logging in or selecting a character (a couple possible solutions in here, so read through the thread): viewtopic.php?f=10&t=7588
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Re: Game opens but stays black screen

Postby Dimossa » Thu Oct 24, 2013 3:43 am

MagicManICT wrote:Ok, digging up a few old threads here, but only one seems to have a potential solution. I'm not sure if anything suggested in these will be helpful.

Game boots, but crashes or goes black after logging in or selecting a character (a couple possible solutions in here, so read through the thread): viewtopic.php?f=10&t=7588

And if the game just have white screen? no crashes or errors, just white screen in a window...
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Re: Game opens but stays black screen

Postby MagicManICT » Thu Oct 24, 2013 6:07 am

Dimossa wrote:And if the game just have white screen? no crashes or errors, just white screen in a window...


You have some computer issues that is beyond my ability to resolve here on the forums. It could be something as simple as a video driver or as something as complex as an error in the OS. You could be experiencing network issues either on your computer, on your home network (router, modem), or between your service provider and the servers.

I'm really not sure what to suggest first. If you know someone locally that is good with computers and can check various things out, you might try them. I'm not very good with remote troubleshooting.
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Re: Game opens but stays black screen

Postby Dimossa » Thu Oct 24, 2013 6:46 am

MagicManICT wrote:
Dimossa wrote:And if the game just have white screen? no crashes or errors, just white screen in a window...


You have some computer issues that is beyond my ability to resolve here on the forums. It could be something as simple as a video driver or as something as complex as an error in the OS. You could be experiencing network issues either on your computer, on your home network (router, modem), or between your service provider and the servers.

I'm really not sure what to suggest first. If you know someone locally that is good with computers and can check various things out, you might try them. I'm not very good with remote troubleshooting.

well i already noted what i did. Plus i did installed new nvidia driver and reinstalled the java 7. Wurm online works fine as does any other application. Its sad that salem has so poor technical support which forbid me even try out the game. -(

P.S.
Does everybody have this secutrity warning window from java whenever they open salem?
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Re: Game opens but stays black screen

Postby Kandarim » Thu Oct 24, 2013 7:52 am

Everyone with an up-to-date java version (u45 and up, iirc) will get that warning, both with the default clients and the custom ones.

It is caused by the fact non of us are inclined to fork down cash for a "trusted" 3rd party signing certificate authority. Basically it just means that you aren't guaranteed where the program comes from and that you should trust the place you download it.
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Re: Game opens but stays black screen

Postby uncleseano » Thu Oct 24, 2013 9:00 am

roll back your nvidia drivers to the previous non beta release
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Re: Game opens but stays black screen

Postby Dimossa » Thu Oct 24, 2013 9:36 pm

uncleseano wrote:roll back your nvidia drivers to the previous non beta release

No thank you. There is way more goodies in new driver.
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Re: Game opens but stays black screen

Postby Kandarim » Thu Oct 24, 2013 11:36 pm

Dimossa wrote:
uncleseano wrote:roll back your nvidia drivers to the previous non beta release

No thank you. There is way more goodies in new driver.


Then don't, and don't enjoy salem :( There have been numerous examples in the help board over the last week with the latest nVidia update breaking the game.
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