Getting booted into Login screen after logging in

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Getting booted into Login screen after logging in

Postby southp » Mon Apr 01, 2013 2:12 pm

I have been playing on my computer and I was playing Salem without issues.

But now that I am travelling and am using my laptop, it does not allow me to play Salem as it automatically boots me back into login screen after afew seconds upon logging in.
The account can be logged on from another PC and played without issues

Actions Tried:
1) Reinstall Salem
2) Downgrade from Java 7 to Java 6
3) Disabled Firewall

None works.

Please help!
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Re: Getting booted into Login screen after logging in

Postby MagicManICT » Mon Apr 01, 2013 3:49 pm

What's your network look like? How are the computers connected to the router? Are you using different methods to connect? How does the Java and Internet options compare on the two computers?
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Re: Getting booted into Login screen after logging in

Postby Sian » Mon Apr 01, 2013 4:47 pm

that you mention that you're traveling to another net I immediately starts thinking about Firewall settings somehow blocking you
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Re: Getting booted into Login screen after logging in

Postby southp » Tue Apr 02, 2013 2:57 am

I now suspect its related to my connection to the Internet.

I used the same laptop at my wife's place without issues.

I used my sister's laptop at my home and it also has the same problems.

Any solutions what I could try?

Conclusion:
settings on laptop not an issue (maybe settings on the way it is connected to the Internet)
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Re: Getting booted into Login screen after logging in

Postby MagicManICT » Tue Apr 02, 2013 6:25 am

What kind of software does it run? Anything different? What about the network adapters in the different machines?

There's just a ton of variables here from software to hardware. The more that can be ruled out, the closer we get to a solution and the more information we can pass on to others about fixes or hardware to avoid.
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Re: Getting booted into Login screen after logging in

Postby southp » Tue Apr 02, 2013 7:08 am

Windows 7
Same network adapter as this is the same laptop I used to play at my sisters home.

After being booted back to login screen, will not beable to log in as the character is already logged on.
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Re: Getting booted into Login screen after logging in

Postby MagicManICT » Tue Apr 02, 2013 3:56 pm

If the log in is saying "already logged in," you probably have an open Java process still running Salem. Open Task Manager and kill it. The account could also be logged in on another computer.

edit: several other people seem to be having this issue recently. I understand that there may be one of two issues at play here: there's a bug server side that is causing problems in certain cases (Character can't enter world) or that there is a conflict with one of the protocols used for data transfer.
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Re: Getting booted into Login screen after logging in

Postby Andromedan » Tue Apr 02, 2013 8:01 pm

MagicManICT wrote:If the log in is saying "already logged in," you probably have an open Java process still running Salem. Open Task Manager and kill it. The account could also be logged in on another computer.

edit: several other people seem to be having this issue recently. I understand that there may be one of two issues at play here: there's a bug server side that is causing problems in certain cases (Character can't enter world) or that there is a conflict with one of the protocols used for data transfer.


Seems like the problem occurs on laptops mostly, or lower grade video cards. I've tried a ton of things to better determine the problem.

What I have found to be able to continue playing, being the salem-junky that I am, is the following:

a) Whenever you're booted to the login screen, it's impossible to log back in, at least with the issue I'm adressing. Close the client, go to the users/Salem folder, and delete the window.conf file. You might have to repeat those steps a few times to be logged in again, and not be booted to the login screen continuously.
b) If that fails, remove the users/Salem folder, and the users/.salem folder. I find that something in those folders sometimes causes a conflict somewhere or gets corrupted. I have to add though, that removing these folders might not be effective, but only after starting the client for a second time and doing step a).
c) If all that fails, I have found that clocking back your energy profile is the solution, meaning the energy profile your laptop has, giving the options of energy saving, recommended, and high performance; or something in that sense. What I do is I put it on the lowest power profile, and put the processor on about 50%. For some reason, the above workarounds work this way. When I put it on a high power profile, they don't work. They used to, but don't anymore.

The conflicts have to do with certain objects in the game. So, most probably, when you run into a settlement, a conflict occurs, and you're logged out. By doing the a, b, and c steps, at some point, you can log back in. I have to do it every time I travel, except for Boston. When I travel to Boston, I am returned to the login screen, but can log back in after 1 minute. When I travel to my homestead, I have to close my client, and juggle with the above steps to be able to log back in.

Personally, I have an ati hd 3200 in my laptop.
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Re: Getting booted into Login screen after logging in

Postby southp » Wed Apr 03, 2013 3:44 am

I have no issues with logging back on.

Latest update:
I tried using an Ethernet cable to connect to the wireless router and the game works perfectly.

Only when using wifi I seem to have this problem.

Have tried to use DMZ function on my d-link router but the issue comes back after awhile and stays that way.
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