Purchased Silver in Cash Shop - Never Received

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Purchased Silver in Cash Shop - Never Received

Postby Veritas_Crowe » Sat Jul 29, 2017 10:00 am

As the title says, I purchased 300 silver in the Cash Shop, and never received it... How long does it take? :roll:
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Re: Purchased Silver in Cash Shop - Never Received

Postby Qiresea » Sat Jul 29, 2017 10:16 am

you need to right-click on the npc standing in front of the post office (next to the bank)
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Re: Purchased Silver in Cash Shop - Never Received

Postby Veritas_Crowe » Sat Jul 29, 2017 3:59 pm

Qiresea wrote:you need to right-click on the npc standing in front of the post office (next to the bank)


I have, and it says my balance is Zero. I have the paypal reciept and email confirmation saying the transaction went through. And yes, I was logged into my account on the Salem Store during purchase.
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Re: Purchased Silver in Cash Shop - Never Received

Postby Dallane » Sat Jul 29, 2017 4:11 pm

Veritas_Crowe wrote:
Qiresea wrote:you need to right-click on the npc standing in front of the post office (next to the bank)


I have, and it says my balance is Zero. I have the paypal reciept and email confirmation saying the transaction went through. And yes, I was logged into my account on the Salem Store during purchase.


Seems like this is a PIBKAC error. Message TotalyMeow is you are sure that you have done everything correctly.
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Re: Purchased Silver in Cash Shop - Never Received

Postby Veritas_Crowe » Sat Jul 29, 2017 5:31 pm

Dallane wrote:
Veritas_Crowe wrote:
Qiresea wrote:you need to right-click on the npc standing in front of the post office (next to the bank)


I have, and it says my balance is Zero. I have the paypal reciept and email confirmation saying the transaction went through. And yes, I was logged into my account on the Salem Store during purchase.


Seems like this is a PIBKAC error. Message TotalyMeow is you are sure that you have done everything correctly.


Thanks, sent him/her a message
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Re: Purchased Silver in Cash Shop - Never Received

Postby lachlaan » Sat Jul 29, 2017 5:51 pm

I've never bought silver so i feel the need to ask, does it go to the bank directly or to the post office? Cause if it's a pack with 300s in it, you need to check the postman not the banker. He'd not say your balance is zero instead he'd show you a list of either gift items from events or store purchased things.
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Re: Purchased Silver in Cash Shop - Never Received

Postby kitty629 » Sat Jul 29, 2017 10:20 pm

It goes to the post man and it sounds like he clicked on the banker instead.
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Re: Purchased Silver in Cash Shop - Never Received

Postby Veritas_Crowe » Sat Jul 29, 2017 10:23 pm

Never checked a postman. This explains a lot. *facepalm* thanks for the help, everyone! I'll post if it's there soon. Lol
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Re: Purchased Silver in Cash Shop - Never Received

Postby Veritas_Crowe » Sun Jul 30, 2017 12:49 am

Got the silver. It was at the Post Office. Thanks again all!
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Re: Purchased Silver in Cash Shop - Never Received

Postby raidmufasa » Sun Jul 30, 2017 3:53 am

coulda spent that money on a harvrest pack and sold the items inside for 3000+
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