Lost Account

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Lost Account

Postby Kahetabi2 » Tue Feb 14, 2017 9:23 pm

Hey, I've lost account, my main account and idk how to contact with support so I'm writing here. I don't know how, but it's mail has been erased, or whole account has been erased, i can only speculate but i want to know what is going with that account
Account name: Kahetabi
Page: memberlist.php?mode=viewprofile&u=3957
Kahetabi2
 
Posts: 2
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Re: Lost Account

Postby nosfirebird » Tue Feb 14, 2017 9:46 pm

same thing happened with alt accts of mine
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Re: Lost Account

Postby Lansett » Tue Feb 14, 2017 10:22 pm

It says "Invalid username or password" when you try to login in the game client?
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Re: Lost Account

Postby nosfirebird » Wed Feb 15, 2017 3:08 am

Lansett wrote:It says "Invalid username or password" when you try to login in the game client?

yep and when trying to reset it doesnt send emails out ect ect i told meow about it a few days back.
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Re: Lost Account

Postby TotalyMeow » Wed Feb 15, 2017 5:40 am

It's sending emails to an account you've forgotten.

Like I told you in PMs, John is the one who will have to look into it and he has been sent the info. You'll have to be patient now as it takes time and he doesn't have much at the moment.
Community Manager for Mortal Moments Inc.

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Re: Lost Account

Postby Kahetabi2 » Wed Feb 15, 2017 6:37 pm

It says "No e-mail address has been associated with that account." while i had topics in trade on my main account. I've changed password when i wanted to borrow it to a friend but I can't even find password reset requests, I guess he changed mail there or deleted account
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