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[Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 1:51 am
by colesie
Currently the Haven forums are blowing up with reports of account hacking.

Some of this is apparently coming from a custom client that has a keylogger inside of it, but the hackers have also gotten the emails of many members of the community and have been requesting to change the passwords of accounts.
If you get an email from the Salem forums or the Haven forums asking you to change your password, delete the email and do not click the link.

Change the email linked to your account and these emails should (hopefully) stop coming. I've received emails for both my Salem and Haven accounts myself.

DO NOT CLICK THE LINKS INSIDE OF THESE EMAILS.



colesie wrote:A haven member messaged me this a few moments ago, make sure that you keep your accounts safe!

:my email was hacked this morning and they also tried to get into my bank
:was just reading what you wrote on the forums
:both issues at this stage have been sorted and my bank is keeping a close eye on my accounts as there has been 2 attempts to get into them over the past week

Another in my village chat sent me this after unsuccessfully checking his email:

[9:07:36 PM] Tyler (ง'̀-'́)ง: my pass was changed
[9:07:41 PM] Tyler (ง'̀-'́)ง: i had to recover it
[9:08:38 PM] Jordan Coles: On your email?
[9:09:07 PM] Tyler (ง'̀-'́)ง: yep just got it back lol
[9:09:16 PM] Tyler (ง'̀-'́)ง: was wondering why i was not getting email to my phone :(

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 1:53 am
by Dallane
Thanks coles!

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 2:04 am
by colesie
Np lol

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 2:08 am
by colesie
A haven member messaged me this a few moments ago, make sure that you keep your accounts safe!

:my email was hacked this morning and they also tried to get into my bank
:was just reading what you wrote on the forums
:both issues at this stage have been sorted and my bank is keeping a close eye on my accounts as there has been 2 attempts to get into them over the past week

Another in my village chat sent me this after unsuccessfully checking his email:

[9:07:36 PM] Tyler (ง'̀-'́)ง: my pass was changed
[9:07:41 PM] Tyler (ง'̀-'́)ง: i had to recover it
[9:08:38 PM] Jordan Coles: On your email?
[9:09:07 PM] Tyler (ง'̀-'́)ง: yep just got it back lol
[9:09:16 PM] Tyler (ง'̀-'́)ง: was wondering why i was not getting email to my phone :(

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 11:32 am
by Greb
Someone hacked my account and got it killed, i want my character back! :lol:

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 1:28 pm
by BjornB
Hi guys!

First of all I want to clarify that Paradox is not involved in H&H in any way. But please consider this information and remember that any use of third party clients is on your own risk. Paradox can not guarantee the safety of your game/PayPal account or any other sensitive information on your computer if you use one.

I'm, at this time, not aware of any third party clients for Salem being used to steal information, but there is nothing guaranteeing that there will never be any. So please be careful!

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 4:18 pm
by Dallane
BjornB wrote:Hi guys!

First of all I want to clarify that Paradox is not involved in H&H in any way. But please consider this information and remember that any use of third party clients is on your own risk. Paradox can not guarantee the safety of your game/PayPal account or any other sensitive information on your computer if you use one.

I'm, at this time, not aware of any third party clients for Salem being used to steal information, but there is nothing guaranteeing that there will never be any. So please be careful!


Thank you for the information.

I was kinda wondering why our community manger didn't make a post like this?

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 4:23 pm
by the_pilgrim
Didn't this already happen in HnH before? Now in Salem too?

Sometimes the meta-game just goes too far, methinks.

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 4:53 pm
by fox
Clients wars :3

Re: [Announcement About Account Security] Haven/Salem

PostPosted: Wed May 22, 2013 9:02 pm
by ElCapitan1701
colesie wrote:(...), but the hackers have also gotten the emails of many members of the community (...)


How?