Store Problems

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Store Problems

Postby jorb » Fri Feb 21, 2014 12:55 am

Due to the server transfer we're currently having some issues with the ingame store. Please refrain from using it for the time being.
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Re: Store Problems

Postby RonPaulFTW » Fri Feb 21, 2014 1:01 am

Ah - software development
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Re: Store Problems

Postby loftar » Fri Feb 21, 2014 1:01 am

For the record, it seems that Paradox' server are still contacting the old server to carry out the purchases (even though I told them how to transfer properly).

Despite the old server telling them off, however, people are reporting their accounts being debited anyway. Unfortunately, the store is handled by Paradox, so there's very little I can do about it. I've mailed them in the matter, so I hope they'll look over it as soon as they get to work.
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Re: Store Problems

Postby Gallient » Fri Feb 21, 2014 5:04 am

Any eta on a fix? Do I need to request my money back from paypal?
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Re: Store Problems

Postby loftar » Fri Feb 21, 2014 6:15 am

The guys at Paradox aren't at work yet. I'm guessing they should be arriving in a few hours, but I don't know how long they will take to fix it.
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Re: Store Problems

Postby zeviroth » Fri Feb 21, 2014 10:56 am

i bought a pack and a mytsery box, before i heard of the bug.
do i have to do something now, or just wait?
May the force be with you!
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Re: Store Problems

Postby Michael » Fri Feb 21, 2014 1:16 pm

I'm going to take this opportunity to suggest that you two add more to the cash shop. It seems a tad lacking. You could add stuff like skin tones, I'm sure everyone in MM would pay you real world dollars to play with native american toned Characters. Also pure White hair ftw
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Re: Store Problems

Postby jorb » Fri Feb 21, 2014 2:21 pm

The store should be working now, and all purchases made during the troubles should have been received.
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Re: Store Problems

Postby Banok » Sun Feb 23, 2014 2:21 am

When I first started I check the postmaster and saw 3 items, I didnt take because inventory space

now when I check the postmater I see only 1 item to take; "English snuff". even on the original first character.

whats the deal?
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Re: Store Problems

Postby jwhitehorn » Sun Feb 23, 2014 2:28 am

You lost the items you were not suppose to have.

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