This is an issue that has been poking around for a long time since Salem came out. At least some people feel that the attitude of "If it's reported, it's fair game until it's fixed" view on bugs is inappropriate for a commercial venture.
So, in light of the fact that whatever solution is suggested it must take into account that the devs don't have many resources to allocate to this issue:
What would you like done about the issues of bugs, reporting and abuse?
Note: Personally, I'm pretty neutral on this. I agree that it can be viewed as unprofessional, but as a Haven vet I'm used to this approach and it doesn't bother me in the slightest. Mostly I'm providing an appropriate outlet for this discussion rather than having it spill over to multiple topics in other subforums.
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This discussion is to be civil. You can disagree with someone's opinion without making suggestions about their lack of IQ. If anyone starts calling names I will be handing out 1 day bans to everyone who does so.