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crashes on character creation startup screen

PostPosted: Wed Sep 18, 2013 1:04 pm
by beckrastan
I have a del inspiron , g43/g45 express chipset , newest drivers , 2.8ghz intel 4 precessor , this is the error I get :

java.lang.RuntimeException: java.lang.ArrayIndexOutOfBoundsException: 28
at com.jogamp.common.util.awt.AWTEDTExecutor.invoke(AWTEDTExecutor.java:58)
at jogamp.opengl.awt.AWTThreadingPlugin.invokeOnOpenGLThread(AWTThreadingPlugin.java:100)
at jogamp.opengl.ThreadingImpl.invokeOnOpenGLThread(ThreadingImpl.java:205)
at javax.media.opengl.Threading.invokeOnOpenGLThread(Threading.java:172)
at javax.media.opengl.Threading.invoke(Threading.java:191)
at javax.media.opengl.awt.GLCanvas.display(GLCanvas.java:483)
at haven.HavenPanel.uglyjoglhack(HavenPanel.java:391)
at haven.HavenPanel.run(HavenPanel.java:423)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ArrayIndexOutOfBoundsException: 28
at haven.GLState$Applier.apply(GLState.java:453)
at haven.GOut.apply(GOut.java:194)
at haven.TexGL.render(TexGL.java:334)
at haven.Tex.crender(Tex.java:92)
at haven.Tex.crender(Tex.java:97)
at haven.GOut.image(GOut.java:142)
at haven.SSWidget.draw(SSWidget.java:43)
at haven.GameUI$MenuButton.draw(GameUI.java:163)
at haven.Widget.draw(Widget.java:510)
at haven.Widget.draw(Widget.java:515)
at haven.Widget.draw(Widget.java:510)
at haven.Widget.draw(Widget.java:515)
at haven.GameUI.draw(GameUI.java:469)
at haven.Widget.draw(Widget.java:510)
at haven.Widget.draw(Widget.java:515)
at haven.RootWidget.draw(RootWidget.java:61)
at haven.UI.draw(UI.java:139)
at haven.HavenPanel.redraw(HavenPanel.java:277)
at haven.HavenPanel$1.display(HavenPanel.java:91)
at jogamp.opengl.GLDrawableHelper.displayImpl(GLDrawableHelper.java:588)
at jogamp.opengl.GLDrawableHelper.display(GLDrawableHelper.java:572)
at javax.media.opengl.awt.GLCanvas$7.run(GLCanvas.java:1054)
at jogamp.opengl.GLDrawableHelper.invokeGLImpl(GLDrawableHelper.java:1034)
at jogamp.opengl.GLDrawableHelper.invokeGL(GLDrawableHelper.java:909)
at javax.media.opengl.awt.GLCanvas$8.run(GLCanvas.java:1065)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$200(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)

it happens every time the character vreation screen comes on , get a ping noise , a great clear picture of the screen for creation , then bang back to main Salem screen
would appreciate any help I can get , I would really like to play this game !

Re: crashes on character creation startup screen

PostPosted: Wed Sep 18, 2013 2:15 pm
by Claeyt
just throwing this out there but you might have to update Java. I remember another guy that had something similar and he had to update then redownload. Also make sure you have the right Java for your system 32 or 64. Also make sure you've only have one version of Java in your system when you download Salem.

I'm sure there are other people with better ideas out there hopefully, but all of these have worked for similar problems.

Re: crashes on character creation startup screen

PostPosted: Wed Sep 18, 2013 3:56 pm
by MagicManICT
Claeyt wrote:Also make sure you have the right Java for your system 32 or 64.


I'm not going to say that this isn't the case as it is always a possibility, but odds are it will be the last thing that is an issue. You can't run x64 apps on x32 period. They just don't go and crash at launch with a very recognizable Windows error. 32-bit apps will run without issues on x64.

Since this a system with integrated Intel graphics, you need to check with both the system manufacturer and Intel for updated video drivers. From doing a bit of digging, this is one of the chipsets that have had issues with OpenGL. Working drivers may be available, but you may need to find 3rd party drivers. With the system being a Dell, there may be no solution. :( Motherboard and system manufacturers like Dell (there are others, just naming one of the worst culprits) frequently use custom drivers that don't update in a timely manner and/or you can't use the updated Intel drivers. They work great for running Windows, but not so good for gaming.

Could you be more specific in which graphics processor you have? the x4500 or x4500HD? I might be able to help find something, but it'll be up to you to test it. I recall a few posts in the past with these chipsets, but nobody (the posters) ever followed up after an initial post.

I'll do my best to help you find something, but I will say that I may find nothing. From http://en.wikipedia.org/wiki/GMA_X4500#Modern_Gaming

Wikipedia wrote:The performance and functionality of GMA processors are limited, attaining the performance of only low-cost discrete GPUs at best.[65] Some features of games and other 3D applications may be unsupported by GMAs, particularly older ones. The GMA X3x00's unified shader design allows for more complete hardware functionality, but the line still has issues with some games and has significantly limited performance.

Re: crashes on character creation startup screen

PostPosted: Wed Sep 18, 2013 7:38 pm
by Claeyt
MagicManICT wrote:

I'm sure you know better than me. :D

I meant to say having both versions downloaded.

Re: crashes on character creation startup screen

PostPosted: Sun Sep 22, 2013 12:53 am
by markgardyfy
im crashing too. same crash problem.

My system:
OS: XP 32bit
RAM: 2gb
GPU: Geforce 7800 GS AGP/ 256mb
Processor: Pentium[R] D 2.80Ghz 2.80Ghz

Please help. i want to play

Re: crashes on character creation startup screen

PostPosted: Sun Sep 22, 2013 6:57 am
by MagicManICT
markgardyfy wrote:im crashing too. same crash problem.


Could you post the report you get? I don't recall any issues with nVidia cards newer than about 2004 unless there's a bad driver. The suggestion there is to update the driver.

Re: crashes on character creation startup screen

PostPosted: Sun Sep 22, 2013 7:31 am
by mosyo_meurseult
markgardyfy wrote:im crashing too. same crash problem.

My system:
OS: XP 32bit
RAM: 2gb
GPU: Geforce 7800 GS AGP/ 256mb
Processor: Pentium[R] D 2.80Ghz 2.80Ghz

Please help. i want to play


Hi! i had the same problem with you. When i run java with high performance graphic card mode of my laptop i can play this game clearly.

Checkt it: viewtopic.php?f=5&t=7726

Re: crashes on character creation startup screen

PostPosted: Sun Sep 22, 2013 8:04 am
by Kandarim
Please note that just because you also get a ArrayIndexOutOfBounds error, it is not necessarily the same crash.
The crash by the OP was one which *should* not happen and only does because some things go haywire that shouldn't. It was reported to me (in light of my custom client) a total of one time now since the beginning of testing. OP, is this crash reproducible ?

Re: crashes on character creation startup screen

PostPosted: Tue Oct 01, 2013 5:14 pm
by Fernegulus
Hello guys, I'm a newb and I get this crash too. I played a bit on other computer and it all works. Seems to be a 3d graphics error, cause game works for a while, until it loads the map and attempts to display it. Well I also get this 'ding' noise and then game crashes. I'm using Java 7, I already tried 6 and it still crashes. Windows 7, Intel HD Graphics Family. Help appreciated... x)

EDIT I mean the error that the op had, not @up one.

Re: crashes on character creation startup screen

PostPosted: Tue Oct 01, 2013 7:13 pm
by MagicManICT
Did you go through the steps we described for the person above? We need more information such as what video processor your using and driver version, too. (The issue above was possibly a bad video card or driver that doesn't have proper OpenGL support.)