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Can't access my account!

PostPosted: Wed Aug 29, 2012 1:56 am
by Soth
Hello! My primary account is nuclearmilkshake and my character's name is Tinkertrain (From the Black Sabbath song!). There are no options to reset my password. I was wondering if my password could be reset and sent to my registered email address at nuclearmilkshake@yahoo.com

Thank you!

Re: Can't access my account!

PostPosted: Wed Aug 29, 2012 5:08 am
by Soth
Can any admins help me out here? I'm Jonesin for mah Salem!

Re: Can't access my account!

PostPosted: Wed Aug 29, 2012 6:52 am
by MagicManICT
Nope. You will have to wait for loftar to deal with this. It might take a day or so. In the mean time, just verify you've done these things:

1. You're entering your password correctly.

2. You're using your case-sensitive user name. MagicManICT isn't the same as magicmanict.

3. You're trying to connect with the right client: http://plymouth.seatribe.se/java/salem.jnlp

If you happened to overlook one of these things and solve it, please follow up so loftar doesn't send you a reset password.

Re: Can't access my account!

PostPosted: Wed Aug 29, 2012 7:33 am
by Soth
Thank you for the reply MagicMan! I'll keep an eye on this thread. I've done each step and also updated my client, still the same thing : (