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Buying silver and get no money

PostPosted: Wed Mar 27, 2013 9:45 am
by Milupa
Yesterday i buy some silver, but i dont get the silver from the npc!! Must i wait or is something going wrong?

Re: Buying silver and get no money

PostPosted: Wed Mar 27, 2013 9:47 am
by dageir
There has been reports of delays. Have you talked to the post master or the banker?

Re: Buying silver and get no money

PostPosted: Wed Mar 27, 2013 2:05 pm
by Milupa
i talk to the banker

Re: Buying silver and get no money

PostPosted: Wed Mar 27, 2013 2:09 pm
by Milupa
ii was in my bankaccount and see that i have payed for it. So Salem have my money but i dont have the silver.

Re: Buying silver and get no money

PostPosted: Wed Mar 27, 2013 2:25 pm
by Procne
Just to make sure - it's your only account and you are sure you have bought the silver using this account?

Re: Buying silver and get no money

PostPosted: Wed Mar 27, 2013 3:11 pm
by MagicManICT
Milupa wrote:Yesterday i buy some silver, but i dont get the silver from the npc!! Must i wait or is something going wrong?


The first thing you should do is verify that your bank (or other payment method you used) has processed the transaction. If the purchase is pending for whatever reason, you won't receive your goods. Various reasons could hold this up and you need to consult with the financial institution you used.

If everything has gone properly and the payment was processed, you'll need to contact Paradox's support email to resolve this: support@paradoxplaza.com We can toss up all kinds of suggestions of what you may or may not have done, but they can tell you exactly what went wrong. If there was an error on the store side, they can correct it. Please allow some time for a reply.

Re: Buying silver and get no money

PostPosted: Wed Mar 27, 2013 4:46 pm
by Milupa
ok i have write to this email with the ids from paypal. Many thx for help!!