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Purchased packs from Salem store.

PostPosted: Wed Mar 20, 2013 5:45 pm
by GloverJD
I purchased a couple of packs and neither arrived to the postmaster. I'm not sure where I'm supposed to post this but I thought this was the best place. What should I do now? Anyone I can contact directly?

Re: Purchased packs from Salem store.

PostPosted: Wed Mar 20, 2013 6:01 pm
by GloverJD
Nevermind, I noticed the payment status is pending on Paypal for some reason. I'll check with my bank and see what's going on with my account.

Re: Purchased packs from Salem store.

PostPosted: Wed Mar 20, 2013 6:30 pm
by MagicManICT
If you run into further problems with this, there's nothing we can do for you here. You need to contact Paradox's support directly via email: support@paradoxplaza.com.

Re: Purchased packs from Salem store.

PostPosted: Fri Mar 22, 2013 7:15 pm
by Liucia
<information removed by mod>
purchase failed. Didnt get silver. Not in the inventory Not on the post. No even e mail answer

Re: Purchased packs from Salem store.

PostPosted: Fri Mar 22, 2013 8:00 pm
by MagicManICT
Sorry for editing your post. What you had there may have been useless, but I'm not enough of a hacker to really give an accurate answer, so I removed it for safety. Any part of such information should never be posted publicly just in case someone has another part of it and can successfully hack together the rest.

Again, there's nothing we can do here about billing support, purchase issues, or related matters. Please contact Paradox's support directly via email: support@paradoxplaza.com

Best I can tell you is to verify the purchase has been processed through your payment method. My understanding is that purchases aren't processed until the transaction has been cleared.