Can't launch game client

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Can't launch game client

Postby Smulv » Wed Mar 20, 2013 8:11 am

I've used the search function and encountered a lot of people with similiar issues to mine. I've tried the various remedies listed in the other threads I've found, but have had no success.

As soon as I launch the Salem game client, it crashes and creates an error report file on my desktop. One such file is listed below:
Code: Select all
# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000690954cf, pid=6892, tid=9896
#
# JRE version: 7.0_17-b02
# Java VM: Java HotSpot(TM) 64-Bit Server VM (23.7-b01 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C  [atio6axx.dll+0x654cf]  DrvPresentBuffers+0x137af
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.sun.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x000000000c087800):  JavaThread "AWT-EventQueue-0" [_thread_in_native, id=9896, stack(0x000000000fbd0000,0x000000000fcd0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000000000010

Registers:
RAX=0x000007fffff68000, RBX=0x000000000b78ed10, RCX=0x0000000000000000, RDX=0x000000000000010e
RSP=0x000000000fcccd40, RBP=0x0000000002011fe6, RSI=0x00000000000001bc, RDI=0x0000000000000000
R8 =0x000000000fccce10, R9 =0x000000000fccce50, R10=0x000000000b78df50, R11=0x000000000fcccbe0
R12=0x0000000069b749a0, R13=0x00000000dc68b6e8, R14=0x000000000fcccfa8, R15=0x000000000c087800
RIP=0x00000000690954cf, EFLAGS=0x0000000000010246

Top of Stack: (sp=0x000000000fcccd40)
0x000000000fcccd40:   0000000000000000 0000000000000000
0x000000000fcccd50:   0000000000000000 0000000000000000
0x000000000fcccd60:   0000000000000000 0000000000000000
0x000000000fcccd70:   0000000000000000 0000000000000000
0x000000000fcccd80:   0000000000000000 000000006908cf25
0x000000000fcccd90:   0000000000000000 0000000000000000
0x000000000fcccda0:   0000000000000000 0000000000000000
0x000000000fcccdb0:   0000000000000000 0000000000000000
0x000000000fcccdc0:   0000000000000000 0000000000000000
0x000000000fcccdd0:   00000000000001bc 000000006908c96c
0x000000000fcccde0:   0000000000000000 0000000000000000
0x000000000fcccdf0:   000000000fcccfa8 00000000dc68b6e8
0x000000000fccce00:   0000000000020000 0000000069076c96
0x000000000fccce10:   0000000015344c10 0000000069b749a0
0x000000000fccce20:   000000000b78e050 0000000000000009
0x000000000fccce30:   0000000069b749a0 0000000000000000

Instructions: (pc=0x00000000690954cf)
0x00000000690954af:   04 75 34 65 48 8b 04 25 30 00 00 00 4c 8d 84 24
0x00000000690954bf:   d0 00 00 00 ba 0e 01 00 00 48 8b 88 48 12 00 00
0x00000000690954cf:   48 8b 49 10 e8 a8 69 03 00 83 bc 24 d0 00 00 00
0x00000000690954df:   00 0f 84 10 ff ff ff 48 8b 4b 18 48 8d 54 24 20


Register to memory mapping:

RAX=0x000007fffff68000 is an unknown value
RBX=0x000000000b78ed10 is an unknown value
RCX=0x0000000000000000 is an unknown value
RDX=0x000000000000010e is an unknown value
RSP=0x000000000fcccd40 is pointing into the stack for thread: 0x000000000c087800
RBP=0x0000000002011fe6 is an unknown value
RSI=0x00000000000001bc is an unknown value
RDI=0x0000000000000000 is an unknown value
R8 =0x000000000fccce10 is pointing into the stack for thread: 0x000000000c087800
R9 =0x000000000fccce50 is pointing into the stack for thread: 0x000000000c087800
R10=0x000000000b78df50 is an unknown value
R11=0x000000000fcccbe0 is pointing into the stack for thread: 0x000000000c087800
R12=0x0000000069b749a0 is an unknown value
R13=0x00000000dc68b6e8 is an oop
{method}
 - klass: {other class}
R14=0x000000000fcccfa8 is pointing into the stack for thread: 0x000000000c087800
R15=0x000000000c087800 is a thread


Stack: [0x000000000fbd0000,0x000000000fcd0000],  sp=0x000000000fcccd40,  free space=1011k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [atio6axx.dll+0x654cf]  DrvPresentBuffers+0x137af

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  jogamp.opengl.windows.wgl.WGLExtImpl.dispatch_wglCreateContextAttribsARB0(JJLjava/lang/Object;IJ)J+0
j  jogamp.opengl.windows.wgl.WGLExtImpl.wglCreateContextAttribsARB(JJLjava/nio/IntBuffer;)J+59
j  jogamp.opengl.windows.wgl.WindowsWGLContext.createContextARBImpl(JZIII)J+326
j  jogamp.opengl.GLContextImpl.createContextARB(JZ)J+218
j  jogamp.opengl.windows.wgl.WindowsWGLContext.createImpl(Ljogamp/opengl/GLContextImpl;)Z+115
j  jogamp.opengl.GLContextImpl.makeCurrentWithinLock(I)I+47
j  jogamp.opengl.GLContextImpl.makeCurrent()I+227
j  jogamp.opengl.GLDrawableHelper.invokeGLImpl(Ljavax/media/opengl/GLDrawable;Ljavax/media/opengl/GLContext;Ljava/lang/Runnable;Ljava/lang/Runnable;Ljavax/media/opengl/GLAutoDrawable;)V+63
j  jogamp.opengl.GLDrawableHelper.invokeGL(Ljavax/media/opengl/GLDrawable;Ljavax/media/opengl/GLContext;Ljava/lang/Runnable;Ljava/lang/Runnable;)V+85
j  javax.media.opengl.awt.GLCanvas$8.run()V+49
j  javax.media.opengl.Threading.invoke(ZLjava/lang/Runnable;Ljava/lang/Object;)V+33
j  javax.media.opengl.awt.GLCanvas.display()V+50
j  javax.media.opengl.awt.GLCanvas.paint(Ljava/awt/Graphics;)V+135
j  sun.awt.RepaintArea.paintComponent(Ljava/awt/Component;Ljava/awt/Graphics;)V+6
j  sun.awt.RepaintArea.paint(Ljava/lang/Object;Z)V+326
j  sun.awt.windows.WComponentPeer.handleEvent(Ljava/awt/AWTEvent;)V+155
j  java.awt.Component.dispatchEventImpl(Ljava/awt/AWTEvent;)V+869
j  java.awt.Component.dispatchEvent(Ljava/awt/AWTEvent;)V+2
j  java.awt.EventQueue.dispatchEventImpl(Ljava/awt/AWTEvent;Ljava/lang/Object;)V+41
j  java.awt.EventQueue.access$200(Ljava/awt/EventQueue;Ljava/awt/AWTEvent;Ljava/lang/Object;)V+3
j  java.awt.EventQueue$3.run()Ljava/lang/Void;+12
j  java.awt.EventQueue$3.run()Ljava/lang/Object;+1
v  ~StubRoutines::call_stub
j  java.security.AccessController.doPrivileged(Ljava/security/PrivilegedAction;Ljava/security/AccessControlContext;)Ljava/lang/Object;+0
j  java.security.ProtectionDomain$1.doIntersectionPrivilege(Ljava/security/PrivilegedAction;Ljava/security/AccessControlContext;Ljava/security/AccessControlContext;)Ljava/lang/Object;+28
j  java.security.ProtectionDomain$1.doIntersectionPrivilege(Ljava/security/PrivilegedAction;Ljava/security/AccessControlContext;)Ljava/lang/Object;+6
j  java.awt.EventQueue$4.run()Ljava/lang/Void;+11
j  java.awt.EventQueue$4.run()Ljava/lang/Object;+1
v  ~StubRoutines::call_stub
j  java.security.AccessController.doPrivileged(Ljava/security/PrivilegedAction;Ljava/security/AccessControlContext;)Ljava/lang/Object;+0
j  java.security.ProtectionDomain$1.doIntersectionPrivilege(Ljava/security/PrivilegedAction;Ljava/security/AccessControlContext;Ljava/security/AccessControlContext;)Ljava/lang/Object;+28
j  java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+73
j  java.awt.EventDispatchThread.pumpOneEventForFilters(I)V+245
j  java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilter;)V+35
j  java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+11
j  java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j  java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j  java.awt.EventDispatchThread.run()V+9
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x000000000c090000 JavaThread "Haven UI thread" [_thread_blocked, id=10036, stack(0x0000000015ec0000,0x0000000015fc0000)]
  0x000000000c08f000 JavaThread "Haven main thread" [_thread_blocked, id=372, stack(0x0000000015570000,0x0000000015670000)]
  0x000000000c088800 JavaThread "Keep-Alive-SocketCleaner" daemon [_thread_in_native, id=376, stack(0x0000000012060000,0x0000000012160000)]
  0x000000000c086000 JavaThread "Keep-Alive-Timer" daemon [_thread_blocked, id=1816, stack(0x000000000e140000,0x000000000e240000)]
  0x000000000c08e800 JavaThread "Worker thread" daemon [_thread_blocked, id=4712, stack(0x0000000014ba0000,0x0000000014ca0000)]
  0x000000000c08d800 JavaThread "Haven resource loader" daemon [_thread_in_native, id=9060, stack(0x000000000f200000,0x000000000f300000)]
  0x000000000c08c000 JavaThread "Haven resource loader" daemon [_thread_blocked, id=396, stack(0x000000000f590000,0x000000000f690000)]
  0x000000000c085800 JavaThread "Haven main thread-SharedResourceRunner" daemon [_thread_blocked, id=400, stack(0x000000000e980000,0x000000000ea80000)]
  0x000000000c084800 JavaThread "Haven resource loader" daemon [_thread_in_Java, id=6896, stack(0x000000000f370000,0x000000000f470000)]
  0x000000000c08a800 JavaThread "Haven main thread" [_thread_blocked, id=3628, stack(0x000000000dfb0000,0x000000000e0b0000)]
  0x000000000c087000 JavaThread "Error reporter" daemon [_thread_blocked, id=480, stack(0x000000000f480000,0x000000000f580000)]
  0x000000000c08d000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=2472, stack(0x0000000011740000,0x0000000011840000)]
  0x000000000c08b800 JavaThread "TimerQueue" daemon [_thread_blocked, id=3804, stack(0x0000000011560000,0x0000000011660000)]
=>0x000000000c087800 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=9896, stack(0x000000000fbd0000,0x000000000fcd0000)]
  0x000000000c08a000 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=10000, stack(0x000000000f820000,0x000000000f920000)]
  0x000000000c089000 JavaThread "AWT-Shutdown" [_thread_blocked, id=9020, stack(0x000000000f080000,0x000000000f180000)]
  0x0000000002108000 JavaThread "DestroyJavaVM" [_thread_blocked, id=6564, stack(0x0000000002320000,0x0000000002420000)]
  0x000000000bf98800 JavaThread "Javaws Secure Thread" daemon [_thread_blocked, id=4064, stack(0x000000000e260000,0x000000000e360000)]
  0x000000000bf96000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=9440, stack(0x00000000024d0000,0x00000000025d0000)]
  0x000000000be5b800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=9828, stack(0x000000000dc80000,0x000000000dd80000)]
  0x000000000be0b000 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=8944, stack(0x000000000db10000,0x000000000dc10000)]
  0x000000000be09800 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=4468, stack(0x000000000d400000,0x000000000d500000)]
  0x000000000780d800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=6640, stack(0x0000000009ed0000,0x0000000009fd0000)]
  0x00000000077e4000 JavaThread "Service Thread" daemon [_thread_blocked, id=3196, stack(0x0000000009ae0000,0x0000000009be0000)]
  0x00000000077d9000 JavaThread "C2 CompilerThread1" daemon [_thread_blocked, id=7372, stack(0x0000000009970000,0x0000000009a70000)]
  0x00000000077d5000 JavaThread "C2 CompilerThread0" daemon [_thread_blocked, id=9496, stack(0x00000000096e0000,0x00000000097e0000)]
  0x00000000077d3000 JavaThread "Attach Listener" daemon [_thread_blocked, id=4596, stack(0x0000000009410000,0x0000000009510000)]
  0x00000000077ce000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5764, stack(0x0000000009580000,0x0000000009680000)]
  0x0000000007754000 JavaThread "Finalizer" daemon [_thread_blocked, id=9732, stack(0x0000000008c80000,0x0000000008d80000)]
  0x000000000774c000 JavaThread "Reference Handler" daemon [_thread_blocked, id=7736, stack(0x0000000008880000,0x0000000008980000)]

Other Threads:
  0x0000000007745800 VMThread [stack: 0x0000000008770000,0x0000000008870000] [id=6720]
  0x00000000077ed000 WatcherThread [stack: 0x0000000009d30000,0x0000000009e30000] [id=3136]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 PSYoungGen      total 141120K, used 101561K [0x00000000f5560000, 0x0000000100000000, 0x0000000100000000)
  eden space 115136K, 65% used [0x00000000f5560000,0x00000000f9f3ba00,0x00000000fc5d0000)
  from space 25984K, 99% used [0x00000000fc5d0000,0x00000000fdf22a58,0x00000000fdf30000)
  to   space 31680K, 0% used [0x00000000fe110000,0x00000000fe110000,0x0000000100000000)
 ParOldGen       total 177088K, used 118061K [0x00000000e0000000, 0x00000000eacf0000, 0x00000000f5560000)
  object space 177088K, 66% used [0x00000000e0000000,0x00000000e734b6f0,0x00000000eacf0000)
 PSPermGen       total 56640K, used 26201K [0x00000000dae00000, 0x00000000de550000, 0x00000000e0000000)
  object space 56640K, 46% used [0x00000000dae00000,0x00000000dc796538,0x00000000de550000)

Card table byte_map: [0x00000000055d0000,0x0000000005700000] byte_map_base: 0x0000000004ef9000

Polling page: 0x0000000001cd0000

Code Cache  [0x00000000025d0000, 0x0000000002840000, 0x00000000055d0000)
 total_blobs=1430 nmethods=637 adapters=744 free_code_cache=47202Kb largest_free_block=48299200

Compilation events (10 events):
Event: 50.706 Thread 0x00000000077d9000  680             java.util.jar.JarFile::getJarEntry (9 bytes)
Event: 50.711 Thread 0x00000000077d9000 nmethod 680 0x00000000027ba890 code [0x00000000027baa20, 0x00000000027badd8]
Event: 50.747 Thread 0x00000000077d5000  681             java.lang.Boolean::booleanValue (5 bytes)
Event: 50.747 Thread 0x00000000077d5000 nmethod 681 0x00000000027bb150 code [0x00000000027bb280, 0x00000000027bb2d8]
Event: 50.765 Thread 0x00000000077d5000  682             java.lang.Thread::isInterrupted (6 bytes)
Event: 50.766 Thread 0x00000000077d5000 nmethod 682 0x00000000027ba610 code [0x00000000027ba760, 0x00000000027ba808]
Event: 50.785 Thread 0x00000000077d5000  683             sun.java2d.SurfaceData::getSurfaceType (5 bytes)
Event: 50.786 Thread 0x00000000077d5000 nmethod 683 0x00000000027ba410 code [0x00000000027ba540, 0x00000000027ba598]
Event: 50.826 Thread 0x00000000077d5000  684             javax.imageio.stream.ImageInputStreamImpl::readInt (141 bytes)
Event: 50.835 Thread 0x00000000077d5000 nmethod 684 0x00000000027bc090 code [0x00000000027bc240, 0x00000000027bc6d0]

GC Heap History (10 events):
Event: 47.410 GC heap before
{Heap before GC invocations=13 (full 1):
 PSYoungGen      total 79552K, used 58168K [0x00000000f5560000, 0x00000000fe080000, 0x0000000100000000)
  eden space 55360K, 100% used [0x00000000f5560000,0x00000000f8b70000,0x00000000f8b70000)
  from space 24192K, 11% used [0x00000000f8b70000,0x00000000f8e2e360,0x00000000fa310000)
  to   space 26944K, 0% used [0x00000000fc630000,0x00000000fc630000,0x00000000fe080000)
 ParOldGen       total 108800K, used 63717K [0x00000000e0000000, 0x00000000e6a40000, 0x00000000f5560000)
  object space 108800K, 58% used [0x00000000e0000000,0x00000000e3e397a8,0x00000000e6a40000)
 PSPermGen       total 50368K, used 25023K [0x00000000dae00000, 0x00000000ddf30000, 0x00000000e0000000)
  object space 50368K, 49% used [0x00000000dae00000,0x00000000dc66fca0,0x00000000ddf30000)
Event: 47.446 GC heap after
Heap after GC invocations=13 (full 1):
 PSYoungGen      total 105920K, used 22650K [0x00000000f5560000, 0x00000000fde30000, 0x0000000100000000)
  eden space 81344K, 0% used [0x00000000f5560000,0x00000000f5560000,0x00000000fa4d0000)
  from space 24576K, 92% used [0x00000000fc630000,0x00000000fdc4e8d8,0x00000000fde30000)
  to   space 29376K, 0% used [0x00000000fa4d0000,0x00000000fa4d0000,0x00000000fc180000)
 ParOldGen       total 108800K, used 65269K [0x00000000e0000000, 0x00000000e6a40000, 0x00000000f5560000)
  object space 108800K, 59% used [0x00000000e0000000,0x00000000e3fbd7c8,0x00000000e6a40000)
 PSPermGen       total 50368K, used 25023K [0x00000000dae00000, 0x00000000ddf30000, 0x00000000e0000000)
  object space 50368K, 49% used [0x00000000dae00000,0x00000000dc66fca0,0x00000000ddf30000)
}
Event: 48.445 GC heap before
{Heap before GC invocations=14 (full 1):
 PSYoungGen      total 105920K, used 103994K [0x00000000f5560000, 0x00000000fde30000, 0x0000000100000000)
  eden space 81344K, 100% used [0x00000000f5560000,0x00000000fa4d0000,0x00000000fa4d0000)
  from space 24576K, 92% used [0x00000000fc630000,0x00000000fdc4e8d8,0x00000000fde30000)
  to   space 29376K, 0% used [0x00000000fa4d0000,0x00000000fa4d0000,0x00000000fc180000)
 ParOldGen       total 108800K, used 65269K [0x00000000e0000000, 0x00000000e6a40000, 0x00000000f5560000)
  object space 108800K, 59% used [0x00000000e0000000,0x00000000e3fbd7c8,0x00000000e6a40000)
 PSPermGen       total 50368K, used 25054K [0x00000000dae00000, 0x00000000ddf30000, 0x00000000e0000000)
  object space 50368K, 49% used [0x00000000dae00000,0x00000000dc6778f8,0x00000000ddf30000)
Event: 48.473 GC heap after
Heap after GC invocations=14 (full 1):
 PSYoungGen      total 110720K, used 19827K [0x00000000f5560000, 0x0000000100000000, 0x0000000100000000)
  eden space 81344K, 0% used [0x00000000f5560000,0x00000000f5560000,0x00000000fa4d0000)
  from space 29376K, 67% used [0x00000000fa4d0000,0x00000000fb82ce80,0x00000000fc180000)
  to   space 30208K, 0% used [0x00000000fe280000,0x00000000fe280000,0x0000000100000000)
 ParOldGen       total 108800K, used 87374K [0x00000000e0000000, 0x00000000e6a40000, 0x00000000f5560000)
  object space 108800K, 80% used [0x00000000e0000000,0x00000000e5553990,0x00000000e6a40000)
 PSPermGen       total 50368K, used 25054K [0x00000000dae00000, 0x00000000ddf30000, 0x00000000e0000000)
  object space 50368K, 49% used [0x00000000dae00000,0x00000000dc6778f8,0x00000000ddf30000)
}
Event: 49.044 GC heap before
{Heap before GC invocations=15 (full 1):
 PSYoungGen      total 110720K, used 101171K [0x00000000f5560000, 0x0000000100000000, 0x0000000100000000)
  eden space 81344K, 100% used [0x00000000f5560000,0x00000000fa4d0000,0x00000000fa4d0000)
  from space 29376K, 67% used [0x00000000fa4d0000,0x00000000fb82ce80,0x00000000fc180000)
  to   space 30208K, 0% used [0x00000000fe280000,0x00000000fe280000,0x0000000100000000)
 ParOldGen       total 108800K, used 87374K [0x00000000e0000000, 0x00000000e6a40000, 0x00000000f5560000)
  object space 108800K, 80% used [0x00000000e0000000,0x00000000e5553990,0x00000000e6a40000)
 PSPermGen       total 50368K, used 25059K [0x00000000dae00000, 0x00000000ddf30000, 0x00000000e0000000)
  object space 50368K, 49% used [0x00000000dae00000,0x00000000dc678d38,0x00000000ddf30000)
Event: 49.072 GC heap after
Heap after GC invocations=15 (full 1):
 PSYoungGen      total 143104K, used 14145K [0x00000000f5560000, 0x00000000ffdd0000, 0x0000000100000000)
  eden space 115136K, 0% used [0x00000000f5560000,0x00000000f5560000,0x00000000fc5d0000)
  from space 27968K, 50% used [0x00000000fe280000,0x00000000ff050510,0x00000000ffdd0000)
  to   space 28672K, 0% used [0x00000000fc5d0000,0x00000000fc5d0000,0x00000000fe1d0000)
 ParOldGen       total 108800K, used 106976K [0x00000000e0000000, 0x00000000e6a40000, 0x00000000f5560000)
  object space 108800K, 98% used [0x00000000e0000000,0x00000000e6878030,0x00000000e6a40000)
 PSPermGen       total 50368K, used 25059K [0x00000000dae00000, 0x00000000ddf30000, 0x00000000e0000000)
  object space 50368K, 49% used [0x00000000dae00000,0x00000000dc678d38,0x00000000ddf30000)
}
Event: 49.072 GC heap before
{Heap before GC invocations=16 (full 2):
 PSYoungGen      total 143104K, used 14145K [0x00000000f5560000, 0x00000000ffdd0000, 0x0000000100000000)
  eden space 115136K, 0% used [0x00000000f5560000,0x00000000f5560000,0x00000000fc5d0000)
  from space 27968K, 50% used [0x00000000fe280000,0x00000000ff050510,0x00000000ffdd0000)
  to   space 28672K, 0% used [0x00000000fc5d0000,0x00000000fc5d0000,0x00000000fe1d0000)
 ParOldGen       total 108800K, used 106976K [0x00000000e0000000, 0x00000000e6a40000, 0x00000000f5560000)
  object space 108800K, 98% used [0x00000000e0000000,0x00000000e6878030,0x00000000e6a40000)
 PSPermGen       total 50368K, used 25059K [0x00000000dae00000, 0x00000000ddf30000, 0x00000000e0000000)
  object space 50368K, 49% used [0x00000000dae00000,0x00000000dc678d38,0x00000000ddf30000)
Event: 49.251 GC heap after
Heap after GC invocations=16 (full 2):
 PSYoungGen      total 143104K, used 9325K [0x00000000f5560000, 0x00000000ffdd0000, 0x0000000100000000)
  eden space 115136K, 0% used [0x00000000f5560000,0x00000000f5560000,0x00000000fc5d0000)
  from space 27968K, 33% used [0x00000000fe280000,0x00000000feb9b570,0x00000000ffdd0000)
  to   space 28672K, 0% used [0x00000000fc5d0000,0x00000000fc5d0000,0x00000000fe1d0000)
 ParOldGen       total 177088K, used 108772K [0x00000000e0000000, 0x00000000eacf0000, 0x00000000f5560000)
  object space 177088K, 61% used [0x00000000e0000000,0x00000000e6a392a0,0x00000000eacf0000)
 PSPermGen       total 56640K, used 25059K [0x00000000dae00000, 0x00000000de550000, 0x00000000e0000000)
  object space 56640K, 44% used [0x00000000dae00000,0x00000000dc678c98,0x00000000de550000)
}
Event: 50.352 GC heap before
{Heap before GC invocations=17 (full 2):
 PSYoungGen      total 143104K, used 124461K [0x00000000f5560000, 0x00000000ffdd0000, 0x0000000100000000)
  eden space 115136K, 100% used [0x00000000f5560000,0x00000000fc5d0000,0x00000000fc5d0000)
  from space 27968K, 33% used [0x00000000fe280000,0x00000000feb9b570,0x00000000ffdd0000)
  to   space 28672K, 0% used [0x00000000fc5d0000,0x00000000fc5d0000,0x00000000fe1d0000)
 ParOldGen       total 177088K, used 108772K [0x00000000e0000000, 0x00000000eacf0000, 0x00000000f5560000)
  object space 177088K, 61% used [0x00000000e0000000,0x00000000e6a392a0,0x00000000eacf0000)
 PSPermGen       total 56640K, used 25172K [0x00000000dae00000, 0x00000000de550000, 0x00000000e0000000)
  object space 56640K, 44% used [0x00000000dae00000,0x00000000dc695258,0x00000000de550000)
Event: 50.392 GC heap after
Heap after GC invocations=17 (full 2):
 PSYoungGen      total 141120K, used 25930K [0x00000000f5560000, 0x0000000100000000, 0x0000000100000000)
  eden space 115136K, 0% used [0x00000000f5560000,0x00000000f5560000,0x00000000fc5d0000)
  from space 25984K, 99% used [0x00000000fc5d0000,0x00000000fdf22a58,0x00000000fdf30000)
  to   space 31680K, 0% used [0x00000000fe110000,0x00000000fe110000,0x0000000100000000)
 ParOldGen       total 177088K, used 118061K [0x00000000e0000000, 0x00000000eacf0000, 0x00000000f5560000)
  object space 177088K, 66% used [0x00000000e0000000,0x00000000e734b6f0,0x00000000eacf0000)
 PSPermGen       total 56640K, used 25172K [0x00000000dae00000, 0x00000000de550000, 0x00000000e0000000)
  object space 56640K, 44% used [0x00000000dae00000,0x00000000dc695258,0x00000000de550000)
}

Deoptimization events (10 events):
Event: 50.752 Thread 0x000000000c087800 Uncommon trap -34 fr.pc 0x00000000026b35dc
Event: 50.752 Thread 0x000000000c087800 Uncommon trap -34 fr.pc 0x00000000026b35dc
Event: 50.769 Thread 0x000000000c087800 Uncommon trap -34 fr.pc 0x00000000026b35dc
Event: 50.780 Thread 0x000000000c08f000 Uncommon trap -83 fr.pc 0x00000000026f17b4
Event: 50.817 Thread 0x000000000c08f000 Uncommon trap -58 fr.pc 0x000000000276281c
Event: 50.818 Thread 0x000000000c08f000 Uncommon trap -83 fr.pc 0x00000000026917e8
Event: 50.819 Thread 0x000000000c08f000 Uncommon trap -58 fr.pc 0x000000000273f840
Event: 50.819 Thread 0x000000000c08f000 Uncommon trap -58 fr.pc 0x000000000273f840
Event: 50.819 Thread 0x000000000c08f000 Uncommon trap -58 fr.pc 0x000000000273f840
Event: 50.837 Thread 0x000000000c08f000 Uncommon trap -83 fr.pc 0x0000000002759628

Internal exceptions (10 events):
Event: 50.813 Thread 0x000000000c08f000 Threw 0x00000000f8b8d188 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 50.813 Thread 0x000000000c08f000 Threw 0x00000000f8b8d5c8 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 50.813 Thread 0x000000000c08f000 Threw 0x00000000f8b8d900 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 50.813 Thread 0x000000000c08f000 Threw 0x00000000f8b8ea88 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 50.824 Thread 0x000000000c08f000 Threw 0x00000000f8ba6d08 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\interpreter\interpreterRuntime.cpp:362
Event: 50.824 Thread 0x000000000c08f000 Threw 0x00000000f8ba6ed0 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\interpreter\interpreterRuntime.cpp:362
Event: 50.847 Thread 0x000000000c08f000 Threw 0x00000000f8f17b00 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 50.847 Thread 0x000000000c08f000 Threw 0x00000000f8f17f20 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 50.847 Thread 0x000000000c08f000 Threw 0x00000000f8f18250 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 50.847 Thread 0x000000000c08f000 Threw 0x00000000f8f194d8 at C:\jdk7u2_64p\jdk7u17\hotspot\src\share\vm\prims\jvm.cpp:1166

Events (10 events):
Event: 50.846 loading class 0x000000001314e9e0 done
Event: 50.846 loading class 0x0000000012c59f70 done
Event: 50.846 loading class 0x00000000101c59d0
Event: 50.846 loading class 0x00000000101c5bd0
Event: 50.846 loading class 0x00000000101c5bd0 done
Event: 50.846 loading class 0x00000000101c59d0 done
Event: 50.847 loading class 0x000000000bd87930
Event: 50.847 loading class 0x000000000bd87930 done
Event: 50.848 Executing VM operation: RevokeBias
Event: 50.848 Executing VM operation: RevokeBias done


Dynamic libraries:
0x000000013fc40000 - 0x000000013fc73000    C:\Program Files\Java\jre7\bin\javaw.exe
0x00000000771f0000 - 0x0000000077399000    C:\Windows\SYSTEM32\ntdll.dll
0x0000000076f70000 - 0x000000007708f000    C:\Windows\system32\kernel32.dll
0x000007fefcbe0000 - 0x000007fefcc4b000    C:\Windows\system32\KERNELBASE.dll
0x000007fefd880000 - 0x000007fefd95b000    C:\Windows\system32\ADVAPI32.dll
0x000007fefdb70000 - 0x000007fefdc0f000    C:\Windows\system32\msvcrt.dll
0x000007fefda30000 - 0x000007fefda4f000    C:\Windows\SYSTEM32\sechost.dll
0x000007fefd020000 - 0x000007fefd14d000    C:\Windows\system32\RPCRT4.dll
0x0000000076d20000 - 0x0000000076e1a000    C:\Windows\system32\USER32.dll
0x000007fefd440000 - 0x000007fefd4a7000    C:\Windows\system32\GDI32.dll
0x000007fefda50000 - 0x000007fefda5e000    C:\Windows\system32\LPK.dll
0x000007fefd960000 - 0x000007fefda29000    C:\Windows\system32\USP10.dll
0x000007fefb850000 - 0x000007fefba44000    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\COMCTL32.dll
0x000007fefd360000 - 0x000007fefd3d1000    C:\Windows\system32\SHLWAPI.dll
0x000007fefd4b0000 - 0x000007fefd4de000    C:\Windows\system32\IMM32.DLL
0x000007fefda60000 - 0x000007fefdb69000    C:\Windows\system32\MSCTF.dll
0x000000006b840000 - 0x000000006b911000    C:\Program Files\Java\jre7\bin\msvcr100.dll
0x000000005d6a0000 - 0x000000005ddbf000    C:\Program Files\Java\jre7\bin\server\jvm.dll
0x000007fefa730000 - 0x000007fefa739000    C:\Windows\system32\WSOCK32.dll
0x000007fefd4e0000 - 0x000007fefd52d000    C:\Windows\system32\WS2_32.dll
0x000007fefd530000 - 0x000007fefd538000    C:\Windows\system32\NSI.dll
0x000007fefb270000 - 0x000007fefb2ab000    C:\Windows\system32\WINMM.dll
0x00000000773b0000 - 0x00000000773b7000    C:\Windows\system32\PSAPI.DLL
0x000000006f050000 - 0x000000006f05f000    C:\Program Files\Java\jre7\bin\verify.dll
0x000000006f020000 - 0x000000006f048000    C:\Program Files\Java\jre7\bin\java.dll
0x000000005d500000 - 0x000000005d693000    C:\Program Files\Java\jre7\bin\awt.dll
0x000007fefd720000 - 0x000007fefd7f7000    C:\Windows\system32\OLEAUT32.dll
0x000007fefd150000 - 0x000007fefd353000    C:\Windows\system32\ole32.dll
0x000000006efc0000 - 0x000000006efd5000    C:\Program Files\Java\jre7\bin\zip.dll
0x000007fefca00000 - 0x000007fefca0f000    C:\Windows\system32\CRYPTBASE.dll
0x000007fefb1b0000 - 0x000007fefb206000    C:\Windows\system32\uxtheme.dll
0x0000000012300000 - 0x0000000012309000    C:\Program Files\Logitech\SetPoint\IMHook.dll
0x0000000074350000 - 0x0000000074419000    C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll
0x000007fefad10000 - 0x000007fefad3d000    C:\Windows\system32\ntmarta.dll
0x000007fefd3e0000 - 0x000007fefd432000    C:\Windows\system32\WLDAP32.dll
0x0000000010100000 - 0x0000000010112000    C:\Program Files\Logitech\SetPoint\lgscroll.dll
0x000007feed550000 - 0x000007feed74f000    C:\Windows\system32\d3d9.dll
0x000007fefb730000 - 0x000007fefb73c000    C:\Windows\system32\VERSION.dll
0x000007feed540000 - 0x000007feed547000    C:\Windows\system32\d3d8thk.dll
0x000007fefad80000 - 0x000007fefad98000    C:\Windows\system32\dwmapi.dll
0x000000005d460000 - 0x000000005d4f6000    C:\Windows\system32\aticfx64.dll
0x000007fef4f90000 - 0x000007fef4f9b000    C:\Windows\system32\atiu9p64.dll
0x000000005b350000 - 0x000000005b80d000    C:\Windows\system32\atiumd64.dll
0x000000005d1a0000 - 0x000000005d459000    C:\Windows\system32\atiumd6a.dll
0x000000005cc60000 - 0x000000005ccd2000    C:\Program Files\Java\jre7\bin\deploy.dll
0x0000000077090000 - 0x00000000771eb000    C:\Windows\system32\WININET.dll
0x00000000773c0000 - 0x00000000773c3000    C:\Windows\system32\Normaliz.dll
0x0000000076b10000 - 0x0000000076d20000    C:\Windows\system32\iertutil.dll
0x0000000076e20000 - 0x0000000076f6d000    C:\Windows\system32\urlmon.dll
0x000007fefdc30000 - 0x000007fefe9b8000    C:\Windows\system32\SHELL32.dll
0x000007fefcad0000 - 0x000007fefcadf000    C:\Windows\system32\profapi.dll
0x000000006b820000 - 0x000000006b839000    C:\Program Files\Java\jre7\bin\net.dll
0x000007fefc340000 - 0x000007fefc395000    C:\Windows\system32\mswsock.dll
0x000007fefc330000 - 0x000007fefc337000    C:\Windows\System32\wship6.dll
0x000000006b800000 - 0x000000006b811000    C:\Program Files\Java\jre7\bin\nio.dll
0x000007fefc6c0000 - 0x000007fefc6cb000    C:\Windows\system32\Secur32.dll
0x000007fefc960000 - 0x000007fefc985000    C:\Windows\system32\SSPICLI.DLL
0x000007fefc1c0000 - 0x000007fefc21b000    C:\Windows\system32\dnsapi.DLL
0x000007fefa200000 - 0x000007fefa227000    C:\Windows\system32\iphlpapi.DLL
0x000007fefa1f0000 - 0x000007fefa1fb000    C:\Windows\system32\WINNSI.DLL
0x000007fefbd40000 - 0x000007fefbd47000    C:\Windows\System32\wshtcpip.dll
0x000007fef6ae0000 - 0x000007fef6ae8000    C:\Windows\system32\rasadhlp.dll
0x000007fefa060000 - 0x000007fefa0b3000    C:\Windows\System32\fwpuclnt.dll
0x000007fefa5b0000 - 0x000007fefa612000    C:\Windows\system32\RASAPI32.dll
0x000007fefa590000 - 0x000007fefa5ac000    C:\Windows\system32\rasman.dll
0x000007fefa570000 - 0x000007fefa581000    C:\Windows\system32\rtutils.dll
0x000007fefa680000 - 0x000007fefa689000    C:\Windows\system32\sensapi.dll
0x000007fefc3a0000 - 0x000007fefc3b7000    C:\Windows\system32\CRYPTSP.dll
0x000007fefc0a0000 - 0x000007fefc0e7000    C:\Windows\system32\rsaenh.dll
0x000007fefbe50000 - 0x000007fefbe6e000    C:\Windows\system32\USERENV.dll
0x000000006efe0000 - 0x000000006f014000    C:\Program Files\Java\jre7\bin\fontmanager.dll
0x000000005cc10000 - 0x000000005cc51000    C:\Program Files\Java\jre7\bin\t2k.dll
0x0000000010000000 - 0x0000000010065000    C:\Program Files\WIDCOMM\Bluetooth Software\btmmhook.dll
0x000007fefcf80000 - 0x000007fefd019000    C:\Windows\system32\CLBCatQ.DLL
0x000007fefa9f0000 - 0x000007fefab1a000    C:\Windows\system32\WindowsCodecs.dll
0x000007fefc9a0000 - 0x000007fefc9f7000    C:\Windows\system32\apphelp.dll
0x000007fef4ed0000 - 0x000007fef4efa000    C:\Users\Sean Mulvehill\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll
0x000007fef4da0000 - 0x000007fef4ec5000    C:\Windows\system32\dbghelp.dll
0x0000000072a10000 - 0x0000000072ae3000    C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
0x0000000074420000 - 0x00000000744c3000    C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
0x000007fef4d60000 - 0x000007fef4d95000    C:\Windows\system32\EhStorShell.dll
0x000007fefd540000 - 0x000007fefd717000    C:\Windows\system32\SETUPAPI.dll
0x000007fefcc50000 - 0x000007fefcc86000    C:\Windows\system32\CFGMGR32.dll
0x000007fefcbc0000 - 0x000007fefcbda000    C:\Windows\system32\DEVOBJ.dll
0x000007fefb340000 - 0x000007fefb46c000    C:\Windows\system32\PROPSYS.dll
0x000007fef4ce0000 - 0x000007fef4d60000    C:\Windows\system32\ntshrui.dll
0x000007fefc620000 - 0x000007fefc643000    C:\Windows\system32\srvcli.dll
0x000007fef4cd0000 - 0x000007fef4cdf000    C:\Windows\system32\cscapi.dll
0x000007fefab90000 - 0x000007fefab9b000    C:\Windows\system32\slc.dll
0x000007fefcd70000 - 0x000007fefceda000    C:\Windows\system32\CRYPT32.dll
0x000007fefcbb0000 - 0x000007fefcbbf000    C:\Windows\system32\MSASN1.dll
0x000000005fa40000 - 0x000000005fa64000    C:\Program Files\Java\jre7\bin\sunec.dll
0x000000006f260000 - 0x000000006f26b000    C:\Program Files\Java\jre7\bin\sunmscapi.dll
0x000000005fa10000 - 0x000000005fa3a000    C:\Program Files\Java\jre7\bin\dcpr.dll
0x000007fef4200000 - 0x000007fef420c000    C:\Windows\system32\LINKINFO.dll
0x000000005f9e0000 - 0x000000005fa10000    C:\Program Files\Java\jre7\bin\jpeg.dll
0x00000000637c0000 - 0x00000000637ca000    C:\Users\Sean Mulvehill\AppData\Local\Temp\jogamp_0000\file_cache\jln8451669683280763197\jln8588744815757924396\gluegen-rt.dll
0x000000006f060000 - 0x000000006f067000    C:\Program Files\Java\jre7\bin\jawt.dll
0x000000006a440000 - 0x000000006a44b000    C:\Users\Sean Mulvehill\AppData\Local\Temp\jogamp_0000\file_cache\jln8451669683280763197\jln8588744815757924396\nativewindow_awt.dll
0x000000006c100000 - 0x000000006c10b000    C:\Users\Sean Mulvehill\AppData\Local\Temp\jogamp_0000\file_cache\jln8451669683280763197\jln8588744815757924396\nativewindow_win32.dll
0x000007feff340000 - 0x000007feff45d000    C:\Windows\system32\OpenGL32.dll
0x000007feff310000 - 0x000007feff33d000    C:\Windows\system32\GLU32.dll
0x000007feff210000 - 0x000007feff301000    C:\Windows\system32\DDRAW.dll
0x000007feff4f0000 - 0x000007feff4f8000    C:\Windows\system32\DCIMAN32.dll
0x0000000064500000 - 0x000000006458b000    C:\Users\Sean Mulvehill\AppData\Local\Temp\jogamp_0000\file_cache\jln8451669683280763197\jln8588744815757924396\jogl_desktop.dll
0x000007feff200000 - 0x000007feff208000    C:\Windows\system32\atig6pxx.dll
0x0000000069030000 - 0x000000006a36e000    C:\Windows\system32\atio6axx.dll
0x000000005f9a0000 - 0x000000005f9d9000    C:\Program Files\Java\jre7\bin\kcms.dll
0x000007feff1f0000 - 0x000007feff1f9000    C:\Windows\system32\atig6txx.dll
0x0000000180000000 - 0x0000000180056000    C:\Windows\system32\atiadlxx.dll
0x000007fefcd30000 - 0x000007fefcd69000    C:\Windows\system32\WINTRUST.dll

VM Arguments:
jvm_args: -Djava.security.policy=file:C:\\Program Files\\Java\\jre7\\lib\\security\\javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.home=C:\\Program Files\\Java\\jre7\\bin -Djnlpx.origFilenameArg=C:\\Users\\Sean Mulvehill\\AppData\\Local\\Microsoft\\Windows\\Temporary Internet Files\\Content.IE5\\K1OKUYTR\\salem.jnlp -Djnlpx.remove=true -Dsun.awt.warmup=true -Xbootclasspath/a:C:\\Program Files\\Java\\jre7\\lib\\javaws.jar;C:\\Program Files\\Java\\jre7\\lib\\deploy.jar;C:\\Program Files\\Java\\jre7\\lib\\plugin.jar -Xmx512M -Djnlpx.heapsize=NULL,512M -Djnlpx.splashport=50746 -Djnlpx.jvm=C:\\Program Files\\Java\\jre7\\bin\\javaw.exe
java_command: com.sun.javaws.Main C:\\Users\\SEANMU~1\\AppData\\Local\\Temp\\javaws2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Internet Explorer;;C:\Program Files (x86)\MiKTeX 2.8\miktex\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Dell\DW WLAN Card;C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\WIDCOMM\Bluetooth Software\;C:\Program Files\WIDCOMM\Bluetooth Software\syswow64;C:\Program Files (x86)\MATLAB\R2011a Student\bin;"C:\Program Files\Java\jre7\bin"
USERNAME=Sean Mulvehill
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 37 Stepping 5, GenuineIntel



---------------  S Y S T E M  ---------------

OS: Windows 7 , 64 bit Build 7601 Service Pack 1

CPU:total 4 (2 cores per cpu, 2 threads per core) family 6 model 37 stepping 5, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt, ht, tsc, tscinvbit

Memory: 4k page, physical 6150840k(3214540k free), swap 12299824k(7429708k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (23.7-b01) for windows-amd64 JRE (1.7.0_17-b02), built on Mar  1 2013 03:38:30 by "java_re" with unknown MS VC++:1600

time: Wed Mar 20 01:56:03 2013
elapsed time: 50 seconds


I have redownloaded java 64, redownloaded salem, disabled my anti-virus, cleared my java cache, updated my drivers, and still am having no success getting this game to run. If anyone more knowledgable than I has any idea on how I can get this to run your help would be most appreciated.
Smulv
 
Posts: 3
Joined: Wed Mar 20, 2013 5:07 am

Re: Can't launch game client

Postby MagicManICT » Wed Mar 20, 2013 6:17 pm

This line:

# C [atio6axx.dll+0x654cf] DrvPresentBuffers+0x137af

Tells me your driver is crashing and even the command that is causing it to crash. What video card/chip set do you have on you computer? What driver version? (Both the ATI software install as well as the driver version as given in the Hardware manager would be good information.)

There was a recent change to the graphics engine, so one thing you may not have tried would have been to make sure Triple Buffering is off in your driver settings. I'm not sure if this will do anything as the known error given with this is a crash in OpenGL (not at the driver level), but with the recent changes, it may be the cause.
I am a moderator. I moderate stuff. When I do, I write in this color.
JohnCarver wrote:anybody who argues to remove a mechanic that allows "yet another" way to summon somebody is really a carebear in disguise trying to save his own hide.
MagicManICT
 
Posts: 5088
Joined: Wed Aug 01, 2012 1:46 am

Re: Can't launch game client

Postby Smulv » Wed Mar 20, 2013 8:29 pm

Thanks for your help MagicManICT. I am using an ATI Mobility Radeon HD 5470 graphics card. My driver version is: 8.742.0.0 Here is all of the information on my drivers I think you requested:
Code: Select all
System Information
------------------
Time of this report: 3/20/2013, 14:24:30
       Machine name: MYNAME
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Inspiron N5010
               BIOS: BIOS Date: 01/09/10 15:17:22 Ver: 08.00.10
          Processor: Intel(R) Core(TM) i5 CPU       M 450  @ 2.40GHz (4 CPUs), ~2.4GHz
             Memory: 6144MB RAM
Available OS Memory: 6006MB RAM
          Page File: 4461MB used, 7549MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: ATI Mobility Radeon HD 5470     
       Manufacturer: ATI Technologies Inc.
          Chip type: ATI display adapter (0x68E0)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_68E0&SUBSYS_04471028&REV_00
     Display Memory: 3759 MB
   Dedicated Memory: 1012 MB
      Shared Memory: 2747 MB
       Current Mode: 1366 x 768 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL IN1920
         Monitor Id: DELF021
        Native Mode: 1366 x 768(p) (59.790Hz)
        Output Type: HD15
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.0029 (English)
     Driver Version: 8.742.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 6/2/2010 01:33:28, 592384 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71EE2-2BA0-11CF-8573-4D24BEC2C535}
          Vendor ID: 0x1002
          Device ID: 0x68E0
          SubSys ID: 0x04471028
        Revision ID: 0x0000
 Driver Strong Name: oem15.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_ManhattanP:8.742.0.0:pci\ven_1002&dev_68e0&subsys_04471028
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C
   Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Not Supported
            DXVA-HD: Not Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled


Edit: Additionally, I checked and triple buffering is not enabled, but it still does not work.
Smulv
 
Posts: 3
Joined: Wed Mar 20, 2013 5:07 am

Re: Can't launch game client

Postby MagicManICT » Wed Mar 20, 2013 10:55 pm

I found a couple of articles. This first is about an HP, but the issue may be related and there may be a similar option from Dell's website:

http://stackoverflow.com/questions/1433 ... io6axx-dll

This is definitely OpenGL related. It may have nothing to do with loftar's code and everything to do with a specific driver/driver support. Seems like I saw someone else with a similar GPU have this issue a few weeks ago. I'd have to dig up the thread.

Overall, I'm not really sure what to suggest at this point. You could try contacting Dell's customer support or AMD and see if there's a resolution. Dell is notorious (along with HP) with using non-standard drivers and implementations, though, so they might be your only recourse.
I am a moderator. I moderate stuff. When I do, I write in this color.
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MagicManICT
 
Posts: 5088
Joined: Wed Aug 01, 2012 1:46 am

Re: Can't launch game client

Postby Smulv » Fri Mar 22, 2013 5:13 pm

No worries, I was planning on buying a new laptop this weekend anyway, which will hopefully solve my problems. Thank you for your help though. You've been very quick to respond and hellpful, much appreciated.
Smulv
 
Posts: 3
Joined: Wed Mar 20, 2013 5:07 am


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