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Can't login

PostPosted: Sun Dec 23, 2012 3:40 am
by trabnas
I managed to launch official Salem client but it doesn't let me type my username and password. Downloaded Ender client and it's still the same. If I click login it still doesn't do anything. Also, it doesn't let me turn any of the clients off. I have to kill the process in task manager. Need help because I really want to try this game

Re: Can't login

PostPosted: Sun Dec 23, 2012 3:50 am
by staxjax
The login servers are case sensative.

Re: Can't login

PostPosted: Sun Dec 23, 2012 7:53 am
by MagicManICT
trabnas wrote:I managed to launch official Salem client but it doesn't let me type my username and password.


If staxjax is wrong on this, please be a bit more specific. Are you getting an error message? What is it? Or do you mean exactly as stated and you can not enter text into the proper fields?

Re: Can't login

PostPosted: Sun Dec 23, 2012 2:13 pm
by trabnas
MagicManICT wrote:
trabnas wrote:I managed to launch official Salem client but it doesn't let me type my username and password.


If staxjax is wrong on this, please be a bit more specific. Are you getting an error message? What is it? Or do you mean exactly as stated and you can not enter text into the proper fields?

It's exactly what I have written. No error, nothing similar. It just doesn't let me type or turn off the client. Also, both my username and password are lowercase so I don;t think that is a problem

Re: Can't login

PostPosted: Sun Dec 23, 2012 4:26 pm
by MagicManICT
Not a good idea to describe passwords. If someone were being malicious and trying to hack you, it gives them clues as to what it isn't.

Thanks for following up. I wanted to make sure. Can you interact with the client window in any other way (minimize, maximize, change which field has focus, click the 'login' button)? This might be similar to a couple of other complaints where players have been losing the ability to interact with the client.

If you can, try using a virtual keyboard and see what that does. It's a wild guess and so may or may not do anything.

Re: Can't login

PostPosted: Tue Dec 25, 2012 10:43 pm
by trabnas
MagicManICT wrote:Thanks for following up. I wanted to make sure. Can you interact with the client window in any other way (minimize, maximize, change which field has focus, click the 'login' button)? This might be similar to a couple of other complaints where players have been losing the ability to interact with the client.

If you can, try using a virtual keyboard and see what that does. It's a wild guess and so may or may not do anything.

I can minimize it, maximize it, change which field is focused, tick the remember password box. But pressing login, trying to type anything (virtual keyboard doesn't work too), trying to exit doesn't work.