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Crashing while trying to create a new character

PostPosted: Thu Aug 09, 2012 10:20 pm
by senescal
Just got my key. Whenever I launch and try to create a new character an error occurs, gets reported and the application closes. Help!

Re: Crashing while trying to create a new character

PostPosted: Thu Aug 09, 2012 10:21 pm
by Bluestone
Perhaps should be in Bugs & Technicalities section in order to receive appropriate responses and help.

Re: Crashing while trying to create a new character

PostPosted: Thu Aug 09, 2012 11:39 pm
by Sevenless
I crash if I look at the screen funny.

Honestly given up try to count the ways Java 7 poops its pants with relation to this game.

Re: Crashing while trying to create a new character

PostPosted: Thu Aug 09, 2012 11:41 pm
by MagicManICT
Could you post the error code that is spit out so we might try to provide some suggestions?

Re: Crashing while trying to create a new character

PostPosted: Thu Aug 09, 2012 11:49 pm
by staxjax
I'm going to go out on a limb here and say that the error is Open GL 1280 or 1281. In addition to the error report, it would be nice to have your computer specs so we could see if there is already a working solution.

Re: Crashing while trying to create a new character

PostPosted: Fri Aug 10, 2012 12:36 am
by senescal
Image

that's the error. hopefully. imgur has been weird today.

i'm running a core 2 quad q8200, 4 gb ram, onboard vga.

thanks for your help.

Re: Crashing while trying to create a new character

PostPosted: Fri Aug 10, 2012 12:42 am
by staxjax
Need your OS and GPU info. Start, run 'dxdiag' tab over to display and give us the name/model of the onboard card please.

Re: Crashing while trying to create a new character

PostPosted: Fri Aug 10, 2012 1:31 am
by senescal
Intel g41 Express Chipset. Windows 7 64bits.

Re: Crashing while trying to create a new character

PostPosted: Fri Aug 10, 2012 1:45 am
by staxjax
senescal wrote:Intel g41 Express Chipset. Windows 7 64bits.


Ok, your chipset uses Intel GMA X4500 for graphics, with support for OpenGL 2.0. So it is good to go there. I'll check into any issues with OpenGL and this particular chipset. In the meantime, make sure your drivers are up-to-date, and make sure your Graphics Media Accelerator settings are set to default.

Re: Crashing while trying to create a new character

PostPosted: Fri Aug 10, 2012 2:00 am
by senescal
staxjax wrote:
senescal wrote:Intel g41 Express Chipset. Windows 7 64bits.


Ok, your chipset uses Intel GMA X4500 for graphics, with support for OpenGL 2.0. So it is good to go there. I'll check into any issues with OpenGL and this particular chipset. In the meantime, make sure your drivers are up-to-date, and make sure your Graphics Media Accelerator settings are set to default.


Silly me, updating the driver made it work. Now I feel silly.

Thanks for helping, everyone.