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Black screen after logging in

PostPosted: Tue Oct 11, 2016 12:58 pm
by Hotodogu
Hey guys I just downloaded the game and after logging in I am stuck at a black screen with my cursor. I updated my graphics card driver a few days ago so that can't be the problem. Does anyone have a fix?

Re: Black screen after logging in

PostPosted: Tue Oct 11, 2016 1:06 pm
by thearosen
Did you try deleting and redownloading the .exe? It might of downloaded wrong.

Re: Black screen after logging in

PostPosted: Tue Oct 11, 2016 1:32 pm
by Hotodogu
you mean the jnlp file? I just redownloaded it but I still get a black screen

Re: Black screen after logging in

PostPosted: Tue Oct 11, 2016 2:39 pm
by thearosen
Yeah, couldn't remember the filename for Java so used .exe since most people recognize it haha. And odd, is it a new or old character and also have you updated your java?

Re: Black screen after logging in

PostPosted: Tue Oct 11, 2016 5:28 pm
by cyko
Check out the other thread which concerns this problem.

If you are completely stucked, give the DNS-workaround a try.
It fseems to have ixed my Black Screen Problem.

http://salemwiki.info/index.php/DNS_problem_workaround

Re: Black screen after logging in

PostPosted: Wed Oct 12, 2016 12:43 pm
by Hotodogu
It turns out using a VPN fixes the issue for me. very weird but it works now thanks for the help guys :)

Re: Black screen after logging in

PostPosted: Sun Feb 12, 2017 4:06 am
by oxiredo
Hey! I have the same problem now : the black screen after loggin in. In the past, when I was playing the game, it worked (I have the same isp provider).
The same problem i have it on my laptop, so its not a PC problem. besides, when I connect to the interner via Data connection (3G/4G via phone) I can connect to the game, and actually play.

things I tried:
*remove the router from my "network", doing a direct connection (modem).
*the DNS- workaround

*my ip address (dynamic): 79.113.59.219 (romania) - the unworking ip :)

Please reply if there is others things/ideeas to try to connect to the game, OTHERS that the VPN...thing.


have a nice day !
Oxi

Re: Black screen after logging in

PostPosted: Wed Mar 08, 2017 6:44 pm
by lukapa911
Same problem here any solution?

Re: Black screen after logging in

PostPosted: Wed Mar 08, 2017 7:22 pm
by Kandarim
Hotodogu wrote:It turns out using a VPN fixes the issue for me


The screen staying black without any error message typically points at VPN/ISP issues.