Black screen after logging in

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Black screen after logging in

Postby Hotodogu » Tue Oct 11, 2016 12:58 pm

Hey guys I just downloaded the game and after logging in I am stuck at a black screen with my cursor. I updated my graphics card driver a few days ago so that can't be the problem. Does anyone have a fix?
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Re: Black screen after logging in

Postby thearosen » Tue Oct 11, 2016 1:06 pm

Did you try deleting and redownloading the .exe? It might of downloaded wrong.
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Re: Black screen after logging in

Postby Hotodogu » Tue Oct 11, 2016 1:32 pm

you mean the jnlp file? I just redownloaded it but I still get a black screen
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Re: Black screen after logging in

Postby thearosen » Tue Oct 11, 2016 2:39 pm

Yeah, couldn't remember the filename for Java so used .exe since most people recognize it haha. And odd, is it a new or old character and also have you updated your java?
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Re: Black screen after logging in

Postby cyko » Tue Oct 11, 2016 5:28 pm

Check out the other thread which concerns this problem.

If you are completely stucked, give the DNS-workaround a try.
It fseems to have ixed my Black Screen Problem.

http://salemwiki.info/index.php/DNS_problem_workaround
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Re: Black screen after logging in

Postby Hotodogu » Wed Oct 12, 2016 12:43 pm

It turns out using a VPN fixes the issue for me. very weird but it works now thanks for the help guys :)
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Re: Black screen after logging in

Postby oxiredo » Sun Feb 12, 2017 4:06 am

Hey! I have the same problem now : the black screen after loggin in. In the past, when I was playing the game, it worked (I have the same isp provider).
The same problem i have it on my laptop, so its not a PC problem. besides, when I connect to the interner via Data connection (3G/4G via phone) I can connect to the game, and actually play.

things I tried:
*remove the router from my "network", doing a direct connection (modem).
*the DNS- workaround

*my ip address (dynamic): 79.113.59.219 (romania) - the unworking ip :)

Please reply if there is others things/ideeas to try to connect to the game, OTHERS that the VPN...thing.


have a nice day !
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Re: Black screen after logging in

Postby lukapa911 » Wed Mar 08, 2017 6:44 pm

Same problem here any solution?
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Re: Black screen after logging in

Postby Kandarim » Wed Mar 08, 2017 7:22 pm

Hotodogu wrote:It turns out using a VPN fixes the issue for me


The screen staying black without any error message typically points at VPN/ISP issues.
I have neither the crayons nor the time to explain it to you.
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