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Could Not Connect to server error

PostPosted: Fri Nov 09, 2012 12:49 pm
by FantM
Listen, jorbtar, Moo, mods. I have been having this issue for a while, and I'm sick off all the ***** answers I've been given. Whenever I try and Login to the server I see. "Could Not Connect To The Server". Now here is a list of ***** I've been fed.


1. Server isnt accepting logins at the time (Uh no, all my group can still login and play fine)
2. Antivirus (I dont have any)
3. Use Default Client (I've been trying that)
4. Use Enders (Trying that to)




Now, If you dont have a solution that is fine, but stop feeding me ***** lies and fix the problem

Re: Could Not Connect to server error

PostPosted: Fri Nov 09, 2012 3:37 pm
by MagicManICT
I don't know what the status of the server was when you last got that answer was. (The servers have been up and down over the last couple of day). Sometimes the servers are up and running fine but they're not taking log ins, so yeah, you're friends could well be on and playing, but nobody else is able to get logged in and join the game. As far as the other two... that won't make a bit of difference (I believe it has in a few rare occasions).

The issue could well be on your end. Have you checked your security software to make sure connections to the game servers are allowed? Is Java allowed to run network applications? Do you have TCP 1871/UDP 1870 open through your firewalls (make sure to check your router(s), too, as they can cause this)?

I understand it's irritating to not be able to log in to play a game, and it's easy to get upset, but troubleshooting a connection isn't a one-step process. When people suggest something and it doesn't work, you need to come back to the forum (or chat or other source of your assistance) and report what you observed. Only then can we suggest the next step. Getting upset and irritated only makes the process harder as it obscures judgement. The easiest, most obvious fix is usually given first, the most technical last as a good majority of the users will have difficulty resolving the suggestion.

Re: Could Not Connect to server error

PostPosted: Fri Nov 09, 2012 10:33 pm
by FantM
MagicManICT wrote:I don't know what the status of the server was when you last got that answer was. (The servers have been up and down over the last couple of day). Sometimes the servers are up and running fine but they're not taking log ins, so yeah, you're friends could well be on and playing, but nobody else is able to get logged in and join the game. As far as the other two... that won't make a bit of difference (I believe it has in a few rare occasions).

The issue could well be on your end. Have you checked your security software to make sure connections to the game servers are allowed? Is Java allowed to run network applications? Do you have TCP 1871/UDP 1870 open through your firewalls (make sure to check your router(s), too, as they can cause this)?

I understand it's irritating to not be able to log in to play a game, and it's easy to get upset, but troubleshooting a connection isn't a one-step process. When people suggest something and it doesn't work, you need to come back to the forum (or chat or other source of your assistance) and report what you observed. Only then can we suggest the next step. Getting upset and irritated only makes the process harder as it obscures judgement. The easiest, most obvious fix is usually given first, the most technical last as a good majority of the users will have difficulty resolving the suggestion.



Yup all that has been fine since forever. Its after the new world updates I can't log in anymore

Re: Could Not Connect to server error

PostPosted: Fri Nov 09, 2012 10:50 pm
by Devalith
I just got my beta-key. After installation, can't log in either. Same error msg "Could Not Connect to server error"

Re: Could Not Connect to server error

PostPosted: Fri Nov 09, 2012 11:03 pm
by staxjax
The servers are down at the moment.

Re: Could Not Connect to server error

PostPosted: Fri Nov 09, 2012 11:06 pm
by Shed
wow , i ididn't played the last weeks and just when i come back the servers are down.
Why i'm never that lucky on any other part of my life -.-

Re: Could Not Connect to server error

PostPosted: Sat Nov 10, 2012 1:46 am
by Shed
Well nvm i come back in 5 months and check it again, this is sensless lol

Re: Could Not Connect to server error

PostPosted: Sat Nov 10, 2012 1:50 am
by loftar
FantM wrote:Yup all that has been fine since forever. Its after the new world updates I can't log in anymore

But you didn't have this account before the new worlds update? :)

Were you playing on some other account then?

Re: Could Not Connect to server error

PostPosted: Sat Nov 10, 2012 3:31 am
by FantM
loftar wrote:
FantM wrote:Yup all that has been fine since forever. Its after the new world updates I can't log in anymore

But you didn't have this account before the new worlds update? :)

Were you playing on some other account then?



Don't ban this for ban avading considering I am trying to fix this bug.

But I was Rogoku aka Coonman


Also, I can log in to a differnt comp fine... What happened to this one to make it bad?

Re: Could Not Connect to server error

PostPosted: Sat Nov 10, 2012 3:34 am
by loftar
FantM wrote:Also, I can log in to a differnt comp fine... What happened to this one to make it bad?

It really sounds like some kind of firewall issue to me.

What's the name of the account you're using to log in?