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Can't install the game.

PostPosted: Thu Nov 08, 2012 2:53 pm
by Danisimo
Hey guys. I download the .jnpl file and when i try to run it a CMD window with this error pops up error: could not find or load main class D:\Downloads\salem.jnpl and then it closes. I'm runing on win 7 64 bit and java 7 update 9. I tried reinstalling java but it didn't work. At this point I have no idea what else to do.

Re: Can't install the game.

PostPosted: Thu Nov 08, 2012 3:05 pm
by MagicManICT
Make sure that the file is opening with the proper program. Right click the shortcut and open the properties. On the "Opens with:" line it should say "Java Web Start". If it doesn't, you need to reinstall Java (may have not installed properly) so that .jnlp files are properly associated or manually set it yourself. (For WinXP: http://support.microsoft.com/kb/307859 for Vista/Win7: http://www.winvistaclub.com/t19.html)

Re: Can't install the game.

PostPosted: Thu Nov 08, 2012 6:57 pm
by Danisimo
Thanks for the reply, I had tried to open it with that as well but I received a "Unable to launch application." error and assumed that I was using the wrong thing. I scrolled trough the error code and saw that ESET smart security is denying it access.



Web page:</strong><br>
&nbsp;&nbsp;&nbsp;http://plymouth.seatribe.se/java/salem.jnlp</font><br>
<font size="2" face="Arial, Helvetica, sans-serif"><br>
<strong>&nbsp;&nbsp;&nbsp;Description:</strong><br>
&nbsp;&nbsp;&nbsp;Access to the web page was blocked by ESET Smart Security.<br>
&nbsp;&nbsp;&nbsp;The web page is on the list of websites with potentially dangerous content.</font></p>

I'm assuming this is the important part. I added the salem.jnlp into the exclusions, i added http://plymouth.seatribe.se/java/salem.jnlp into the list of web site exclusions, I disabled HTTP checking, I disabled every protecting function of the anti virus in general including firewall, and i killed the main process of the anti virus from the task manager and still in every situation i got the exact same error. Am i missing something? Is there anything else that i need to add to exclusions? I can open the website from my browser with no problems but the game just won't start.

Re: Can't install the game.

PostPosted: Thu Nov 08, 2012 9:21 pm
by loftar
Yes, I have heard this "ESET" software is blocking our servers for some reason. There's not a lot I can do about that, of course; you'll have to take that up with ESET's makers.

Re: Can't install the game.

PostPosted: Thu Nov 08, 2012 9:50 pm
by Danisimo
Well that's what exclusions are for right? For some reason i can't bypass the security which is weird. I'l see what they have to say about it.

Re: Can't install the game.

PostPosted: Fri Nov 09, 2012 12:56 am
by Danisimo
The site in question, and from your post above I can see that the site is known to contain potentially dangerous content. So Eset is basically just doing its job, protecting your system. Why expose your system for a potential risk , for only playing a game? (You can submit a website to ESET for analysis through this link: How do I submit a virus, website or potential false positive sample to ESET's lab?)


This is the reply i got from the ESET technical support. They're trying to convince me that you're releasing a game containing a virus. Now they obviously think I'm very stupid or are so lazy that they can't even come up with a decent excuse.
In any case both sides blame each other and claim that the other one needs to fix the problem. This is ridiculous.

Re: Can't install the game.

PostPosted: Fri Nov 09, 2012 6:22 am
by MagicManICT
ESET doesn't play well with Java at all from what I've read, so it's just them with their heads up their asses. They have some sold software in the right application, but not for a home computer (unless you have a teenager you can't keep out of certain "high risk" sites).

Re: Can't install the game.

PostPosted: Fri Nov 09, 2012 3:41 pm
by MagicManICT
Sorry for the double post here.

Danisimo, could you please post that link? Several others are having this same issue with ESET. Maybe if they get more than a few requests on the problem they'll get on it a bit faster.

Re: Can't install the game.

PostPosted: Sat Nov 10, 2012 3:30 am
by loftar
Danisimo wrote:In any case both sides blame each other and claim that the other one needs to fix the problem. This is ridiculous.

Well, the obvious solution would be to uninstall ESET. ;)

Re: Can't install the game.

PostPosted: Mon Feb 10, 2014 8:23 am
by eafef
when ever i try to install it there is an error that states it is blocked and i cant find anyway to unblock it, it says it is a self assigned program?? im on windows 8