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Unable to start Game

PostPosted: Tue Jul 07, 2015 4:21 pm
by Mystymoon
Hi, i'm a newish player, i've been playing for maybe two weeks if that.
Untill now, i have not had any real problems with the game, I played last friday just fine.
Since yesterday though, when i try to start the game, the downloading/verifying application window pops up like normal, and after about 2 minutes it shows the loading bar almost full, which is normal.
After this however it sits there from anywhere between ten to thirty minutes and then says unable to launch client, or some such.

I don't really have any idea what causes this, it was very sudden, can anyone please help, My homestead is still very basic and new and easily destroyed, so not being able to log in to maintain it is kinda worrying lol.

I copied the code given in the details menu of the error (By java i guess?) in case it helps.


<jnlp spec="1.0+" codebase="http://game.salemthegame.com/java/" href="salem.jnlp">
<information>
<title>Salem</title>
<vendor>Seatribe</vendor>
<description>The Salem game</description>
<icon href="icon.gif"/>
<shortcut online="false">
<desktop/>
<menu submenu="Salem"/>
</shortcut>
</information>
<security>
<all-permissions/>
</security>
<resources>
<java version="1.6+" max-heap-size="512M"/>
<j2se version="1.6+" max-heap-size="512M"/>
<jar href="salem.jar"/>
<property name="jnlp.haven.errorurl" value="http://game.salemthegame.com/java/error"/>
<property name="jnlp.haven.defserv" value="game.salemthegame.com"/>
<property name="jnlp.haven.resurl" value="http://game.salemthegame.com/res/"/>
<property name="jnlp.haven.screenurl" value="http://game.salemthegame.com/mt/ss"/>
<property name="jnlp.haven.storeurl" value="http://login.salemthegame.com/portal/tostore"/>
<property name="jnlp.haven.regurl" value="http://login.salemthegame.com/beta/nregister"/>
<extension name="res" href="http://game.salemthegame.com/java/salem-res.jnlp"/>
<extension name="jogl2" href="http://game.salemthegame.com/java/jogl2/jogl-all-awt.jnlp"/>
</resources>
<application-desc/>
</jnlp>

-------------------------------------
EXCEPTION
-------------------------------------
com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://game.salemthegame.com/java/salem-res.jar
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

-------------------------------------------
WRAPPED EXCEPTION
-------------------------------------------
java.io.EOFException: Unexpected end of ZLIB input stream
at java.util.zip.InflaterInputStream.fill(Unknown Source)
at java.util.zip.InflaterInputStream.read(Unknown Source)
at java.util.zip.ZipInputStream.read(Unknown Source)
at com.sun.deploy.net.HttpDownloadHelper.decompressWrite(Unknown Source)
at com.sun.deploy.net.HttpDownloadHelper.download(Unknown Source)
at com.sun.deploy.cache.Cache.downloadResourceToTempFile(Unknown Source)
at com.sun.deploy.cache.Cache.downloadResourceToCache(Unknown Source)
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.javaws.LaunchDownload$DownloadTask.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

Re: Unable to start Game

PostPosted: Tue Jul 07, 2015 4:31 pm
by Heffernan
normal client or custom ones?

Re: Unable to start Game

PostPosted: Tue Jul 07, 2015 4:42 pm
by Procne
It's normal one. Did you try cleaning your java cache?

Re: Unable to start Game

PostPosted: Thu Jul 09, 2015 4:33 am
by MagicManICT
Procne wrote:It's normal one.

You can tell be the URLs in the .jnlp file, Heffernan. ;)

Procne wrote:Did you try cleaning your java cache?

Or the cache in java is disabled, but having the cache disabled shouldn't block the game from running. From looking at a few tech reports around the 'Net, it could be a bad update to Java if it was updated recently. This mean Java needs to be reinstalled. It could be a proxy is enabled, but java isn't accessing it. Be sure to turn off proxy connections or set up Java to connect with one.

edit: I haven't looked to see if Java updated recently or not, but since this is only occurring on your system, I'm thinking your Java install is corrupt and needs to be wiped clean and reinstalled. I'd suggest using a utility like CCleaner to make sure Java was wiped properly. Otherwise, I'm not seeing anything an end user can do to fix this as it's a bug in either Java or in the app code (fail to work around the bug). However, the bug was posted circa '07-'10 with Java 6, and reports of it still showing up in v7.

Re: Unable to start Game

PostPosted: Thu Jul 09, 2015 6:44 am
by loftar
Procne wrote:Did you try cleaning your java cache?

This. It looks as if you got a partial download.