Crash after game loaded

[lachazi]

Hello guys! I've just got my chance to play this promising game, but i can't really launch it properly. I start the game, log in, hit create new character, game loads and after like 5-6 seconds it freezes, then closes itself. It leaves a text file on the desktop, i guess it is the error log. It is always with 4 different digits.

Things i've tried to do: disabled my ATI card's triple buffer (was already turned off, enabling it didn't helped either)
video card drivers were updated like 2 days ago
deleted java 7, and installed java 6
ender and bdsalem clients did the same as the original

PC specs in short: Intel Core i5 430M, ATI Mobility Radeon HD 5650, 4gb RAM

Anyone got an idea, what could be the problem, or the solution. Please tell me, if i should attach any other information.

*Update: Closing firewall and some other programs made the game run faster (it was running in terribly low FPS for that 5-6 seconds), and it didn't crashed like before.

[MagicManICT]

Post the error logs when you get them. We can't do much to help if we don't know what's causing the error. Glad to hear you found the problem. If you make sure to open up the proper ports, you should be able to run your security software without any issues (TCP 1871, UDP 1870). Check your software's documentation on how to do this.

[lachazi]

Thanks for the answer. I already opened the ports before, but that wasn't the cause of the crash (forgot to include that one). The game is now working, i played a coupe of hours last night, without any crash. I found out, that one of the programs i closed, was making the crash. It's called Game Booster, basicly it shuts down unnecessary programs when activated, altough i didn't used it that time... But, it has an overlay FPS display. If it is on, the game runs on 8fps, and crashes after a few seconds, but if i turn it off, the game doesn't crash and runs smooth.

So, my problem is solved.