Constant Timeout - causing Already Logged In issues

[Shealladh]

I have been having issues with constant disconnections from server for weeks now and am still trying to find a solution;

Tested: Java v6 and v7: Same issue
Tested: internet connection: Same issue (Ping tests, Trace route, Line Noise, Router/Modem all fine)
Tested: Clearing Java cache: Same Issue
Tested: Win7 64b java, Win7 32b Java, WinXP SP3 32b Java: Same Issue
Tested: Vanilla Client, BD Client, and Ender Client: Same Issue

Issue: this forum: Constant "waiting for forum.plymouth.se"
Issues: Salem game: "Already Logged In", "Server Timed Out", constant Disconnection from server (every 10mins on average) ~ Last night had 5hrs of NO issues at all upto 0:30 AEST then issue started again

Question: Are you running forum, account, and game server on the same server and bandwidth?
Question: Is there a way to see if the java cache is not updating as intended?
Question: Is there a way to test game outside of Java Cache?
Question: Is there a problem with an average 340ms connection to game server timing out/kicking me?
Satement: If I get told to clear my java cache, check my modem/router/internet connection one more time I will not reply with nice words.
Question: Why did I have 5hrs of no problems at all last night, and keep getting told it's my end that is the issue?
Question: When is this going to be addressed, as many people I have talked to have the same issues, it seems strange that one day things are fine, then the next constant issues?

I came here and am willing to help resolve this/these issues, why do I feel like I am bashing my head against a brick wall.

Question is, what else can I do to help YOU fix this issue???

[staxjax]

Who exactly are you talking to ?

If you are trying to help loftar troubleshoot the issue use the bug tracker instead.

[Shealladh]

Who exactly are you talking to ?

If you are trying to help loftar troubleshoot the issue use the bug tracker instead.

Have done that yet the issue is still there.
Besides, be nice to have two way communication rather than being told "Clear you java cache"

[MagicManICT]

A cache problem clearly isn't the problem. I still stand by a network issue on your end. If you've done everything you can to configure your security software and your network, you should contact your ISP and see if there's problems there. They may have professional tech support that can help walk you through some of these things. (The issue may very well be the way the ISP handles some traffic....)

[masau]

Question: When is this going to be addressed, as many people I have talked to have the same issues, it seems strange that one day things are fine, then the next constant issues?

Can you get the people you've talked to that share the problem to participate in this thread? Getting more information on the problem from a variety of people might help narrow down the cause.

In the other thread you mentioned that the other people in your area (in game I assume) are experiencing heavy lag and having crashing issues as well. Does it only happen when you are near your base, or even while in/near boston (or far away from your base and in other biomes)? If it only happens near your base, what biome are you in?

@Magic, while it could be a hardware/network issue, if the other players are experiencing the same issue - especially if they are from different areas of the world - this seems quite unlikely.

The weird part is, like my friends from Denmark through to US. We get lag, rubberbanding, DC's, and at other times 5 secs later, a perfect game window which may last from 10mins to an hour.

That was from the other thread he posted the problem in.

EDIT: Fixed link. Not sure what I did wrong the first time

[MagicManICT]

In the other thread you mentioned that the other people in your area are experiencing heavy lag and having crashing issues as well. Does it only happen when you are near your base, or even while in/near boston (or far away from your base and in other biomes)? If it only happens near your base, what biome are you in?

Since you ask this, masau, it brings to mind other things that should be mentioned, too. What specifics are in the area--fields and crops planted with growth stages, tools, buildings, etc.? Someone was complaining about a specific plant in this thread causing crashes: viewtopic.php?f=10&t=1187 for a screenshot. However, the person was saying it was only occurring with the third party clients which is why it's closed.

[Glennfinnan]

Maybe adding an option to force the character to logout [after typing the pw in the login screen of course] would solve the "already logged in" issue at least? Every second that character sits in the game after crashing is a potential risk.

[MagicManICT]

Maybe adding an option to force the character to logout [after typing the pw in the login screen of course] would solve the "already logged in" issue at least? Every second that character sits in the game after crashing is a potential risk.

There just needs to be better disconnect detection. This has potential to be abused.

[Glennfinnan]

Maybe adding an option to force the character to logout [after typing the pw in the login screen of course] would solve the "already logged in" issue at least? Every second that character sits in the game after crashing is a potential risk.

There just needs to be better disconnect detection. This has potential to be abused.

How could it be abused? It would only work after somebody typed in the password already, so nobody besides the right user could do it. It also wouldn't work during criminal debuff, etc [unless it would only make you be able to log back on the character shortly, the character itself would still stay ingame].

[MagicManICT]

People do like to share accounts and sometimes things don't go so well in relationships online. This is relatively minor in the scheme of things; shouldn't be sharing accounts, maybe? Password loggers are all too common, though. I don't recall if you played HnH, but there was an instance of someone creating a client that logged passwords and sent them to a third party website. I don't think we need to discuss the sheer amount of malware out there. There's the big potential for problems

As it stands, if the character remains in game due to a debuff or locked in combat, you can get right back on as long as your system isn't still connected or the server isn't going through a disconnect cleanup.